Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Simple IRA with employer match
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With over 35 years of experience in the insurance industry, Ive built a career rooted in service, consistency, and growth. I started working for State Farm while in college and officially opened my own agency in 2000. Since then, Ive proudly served our community from the same location for 25 years. I hold a Bachelor's degree from the University of Akron, a Chartered Financial Consultant designation from the American College of Financial Services, and am Series 6 licensedbringing a depth of financial knowledge to the agency.

Our office is small but mighty, currently a team of three and looking to grow by one or two more. We have a loyal and close-knit culture where having fun, delivering exceptional service, and building lasting client relationships are at the heart of what we do. Our team is competitive, customer-centric, and always striving to growqualities that helped us earn the #1 multiple line agency award in our five-state zone. Outside the office, my family and I are active in a Christian-based charitable organization and heavily involved in supporting local high school sports and nonprofits.

If youre driven, people-focused, and want to be part of a growing agency with a legacy of success, wed love to meet you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jared Swank - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.