BDC Representative
BDC Representative
Ricart Automotive | Columbus, OH
Ricart Automotive has been family-owned since 1953 and is driven by one goal: delivering world-class customer experiences. We're looking for a motivated BDC Representative to be the connection between our customers and our service teams.
What You'll Do
Handle inbound and outbound calls, emails, and texts
Schedule service appointments
Follow up with leads and no-show appointments
Enter and update customer information in our CRM
Support marketing campaigns and website inquiries
Work closely with sales and service teams to meet performance goals
What We're Looking For
High school diploma or equivalent
Strong customer service and phone skills
Organized, detail-oriented, and comfortable in a fast-paced environment
Excellent communication and follow-up skills
Benefits & Perks
Medical, dental, and vision insurance (PPO + HSA option)
Paid time off and paid holidays
401(k) with profit-sharing contribution
Employee discounts and wellness programs
Training, tuition assistance, and career growth opportunities
Employer-paid Calm Health subscription
Requirements
Valid driver's license and acceptable MVR
Ability to pass drug and background screening
Ricart Automotive is an Equal Opportunity Employer.
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