Supervisor
Commercial Cleaning Supervisor: 2nd Shift - Full Time
Job Summary:
The primary job responsibility will be leading a small team of cleaning team members. The Supervisor ensures that all assigned custodial duties are completed to the highest standards, while fostering a culture of excellence, safety, and teamwork.
The specifics of a Supervisor role can vary greatly depending on the sector, but Supervisors duties typically include:· Employ coaching, inspection, and accountability to drive excellence in cleaning services.
· Lead by example, assisting in cleaning tasks when necessary.
· Perform work within production time budgets and supply budgets.
· Train new cleaning team members on proper protocols and standards using a variety of approaches, including hands-on training.
· Keep equipment clean and in good operating condition.
· Follow all safety rules and participating in the company’s safety program.
· Address and resolve customer requests promptly and efficiently.
· Project a professional image and maintaining good customer and public relations.
· Adhere to company rules, policies, and operating procedures.
· Report to the Account Manager any equipment breakdowns, unsafe conditions, customer complaints, and any other problems that may occur.
Skills, Abilities, Education, and Experience:
· Must be 18 or older, possess a valid driver’s license.
· Excellent verbal and written communication skills.
· Ability to work under pressure and meet established goals and objectives.
· Strong analytical and problem-solving skills.
· Strong service/quality attitude.
· Sense of urgency & ability to meet deadlines; self-directed.
· Exceptional communication, interpersonal, and technical skills are necessary.
· Knowledge of industry best practices is preferred.
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