Program Coordinator
ESSENTIAL FUNCTIONS: include, but are not limited to:
- Recruit and enroll program participants for the Agency's Family Self-Sufficiency (FSS) programs.
- Perform social service needs assessments for participants through interviews and individualized action plans.
- Provide coordination of goal-setting activities for participants both at enrollment and on an annual basis.
- Identify and refer participants to community agencies and resources, which will provide services to meet assessed needs.
- Complete the entire recertification process for participants (annuals, interims) for the Family Self-sufficiency program participants.
- Complete rent increases for FSS participants.
- Completed and issue moving vouchers when necessary
- Completes the participants Individual Service Plan annually at the time of the recertification process.
- Monitor participant's escrow monthly.
- Prepare participants for the homeownership program including any all aspects of the homeownership program including referrals such as the homeownership center or working in neighborhoods to move participants toward homeownership.
- Develop and maintain good working relationships with health, welfare, and social agencies as well as job developers as potential resources for participants.
- Perform basic administrative tasks related to the job (i.e.: computerized tracking systems, statistical reports, case recordings, and other related information).
- Create various marketing tools including brochures, monthly newsletters, and flyers to recruit, and later to connect services to participants.
- Develop partnerships with social services to providers to ensure participants/residents are provided linkages to receive these services.
- Attend weekly HCV briefings to conduct FSS presentation.
- Reach and meet with new service providers that would benefits FSS participants each month to include in pamphlet and monthly event.
- Reaching and tracking how many times you are reaching out to participants to discuss goals.
- Schedule service provider events monthly for FSS participants.
- Develop a Service Provider pamphlet for FSS participants for resources.
- Schedule events for the participants that would assist in moving them toward economic self-sufficiency such as budgeting classes, credit repair and available educational opportunities.
- Extensive knowledge in the following: Methods in Effective Rental Counseling; client financial counseling, foreclosure prevention, homebuyer education, and fundamentals of pre-purchase;
- Participate in departmental activities that support the goal of self-sufficiency.
- Assist with Homeownership Fair annually
- Learn and maintain knowledge of the family self-sufficiency policies and procedures. • Perform additional duties as assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each competency satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
DESIRED QUALIFICATIONS:
- Advanced computer skills for Word, Microsoft Products, and Power Point.
- Experience with other assisted housing programs.
- Specialized knowledge of available community resources.
- Demonstrated ability to communicate effectively, both orally and in writing, analyze and interpret complex rules, regulations and directives; make computations and maintain accurate and up-to-date records.
- Strong listening skills and a high interest level in working with low to moderate-income clients.
- Demonstrated ability to maintain confidentiality.
- In depth knowledge of community resources.
EDUCATION/EXPERIENCE/CERTIFICATIONS:
- Bachelor's degree or equivalent experience in community relations, social work, marketing, communications or other related discipline.
- Incumbent must also take and pass the HUD Certified Housing Counseling and HCV Housing Specialist certifications within 12 months of employment.
Job Type: Contract
Pay: $20.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
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