Account Manager

Job Description

Job Description

ROLE OVERVIEW

We are looking for an account manager to cultivate relationships within a geographic book of business. This position is responsible for retaining and growing our existing customer base. In this position you will build rapport with our existing customers to sell repairs and deficiencies, new service lines, and products. Our top customers are businesses in industries focused on following compliance and regulatory standards to keep properties up-to-code. Those customers include sectors such as manufacturing, healthcare, large commercial properties, hospitality, and education. You will collaborate with service managers, shop and support staff, technicians, customers, sales, engineers and others to help deliver best-in-class CertaSite service. This role reports to a Regional Sales Manager.

COMPANY PERKS

• Uncapped commisison plans
• Education & Certification reimbursement program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Management opportunities
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission-driven company, focused on people
• Continued growth and expansion into new markets and products and services

WHAT YOU WILL BE DOING

• Leverage best practices to drive new business opportunities to our existing customer base; build and effectively manage a book of business of prospects to drive growth and retention
• Collaborate with sales and operations teams to prioritize and penetrate key accounts; quickly build relationships with key stakeholders to drive business
• Develop relationships with general contractors, fire marshals, and decision makers and influencers in the territory and industries of focus
• Develop a working knowledge of all fire and life safety codes and compliance regulations
• Build excellent client relationships by offering value added, insightful and consultative guidance into their business
• Diligently work the life cycle of the sales process from prospecting to close
• Utilize CRM and selling tools to elevate the customer experience and drive success
• Sell, influence, and build trusting and value-added relationships

QUALIFICATIONS

• 3 – 5 years of proven B2B sales experience

IDEAL QUALITIES

• Bachelor’s degree in a related field preferred or equivalent education and work experience
• Business to business fire and life safety industry experience driving revenue
• Exceptional relationship management skills
• Strong orientation to delivering winning outcomes and possessing an emotional engine that is contagiously felt throughout the organization
• Proficiency in growing high value customers and educating clients about their life safety needs

Who are we?

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our Mission: To provide a meaningful impact to as many lives as possible.

Our Vision: To be the most dependable and simplified life safety solution on the planet.

Our Values:

• Passionate – We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.
• Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
• Innovative – We believe there is always a better way. We don’t stop until we find it.
• Genuine – We do what we say, and we mean it. We are authentic and dependable.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Controlled climate, office environment, required to sit for long periods of time, eight hours or more per day and being frequently required to use monitor, keyboard, and phone

Equal Employment Opportunity/M/F/disability/protected veteran status

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.