Loss Prevention Specialist

ABOUT OHIO VALLEY GOODWILL INDUSTRIES:

Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.

POSITION SUMMARY:

The Loss Prevention Specialist (LP Specialist) is responsible for assessing facilities, equipment and processes to identify and report opportunities of loss due to theft, shoplifting, and potential hazards. The LP Specialist helps implement and maintain consistency of policies and procedures, and reinforces a company culture that maintains a high priority on, safety and risk mitigation. The LP team plays a critical role in safeguarding organizational assets while reducing financial losses while implementing strategies which prevent theft, fraud and other losses.

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent experience
• Five (5) years of retail loss prevention and safety experience preferred, or equivalent experience including:
• Knowledge of the retail environment and how it operates
• Knowledge of retail loss prevention processes, procedures and programs
• Knowledge of general safety practices, procedures and policies as they relate to a retail environment
• Working knowledge of investigation processes (Exception Based Reports, remote audits, and in-person audits.)
• Knowledge of retail accounting methods
• Knowledge of physical inventory process, calculation and control
• Knowledge of physical security systems and practices.
• Computer/Analytical skills and Technical knowledge of both retail processes and loss prevention programs and strategies, with the ability to navigate programs such as Excel, Word, Counterpoint, Airtable, and various security systems.
• Verbal and written communication skills, including report writing, communicating with local authorities, and court testimonies.
• Decision making skills, with the ability to work autonomously with minimal direction.
• Ability to maintain confidentiality and knowledge of HIPAA regulations.
• Interpersonal skills, with experience conducting interviews for internal theft investigations preferred.
• Organizational skills
• Willingness to be on call, in most instances, at all times. After hours calls are rare, but the ability to respond is necessary. After hours call responsibilities will be divided on a scheduled rotation.

ESSENTIAL DUTIES:

• Responsible for investigating reports of known or suspected internal theft, violence, the threat of violence or other criminal acts of an associate, customer or other third party
• With Loss Prevention Manager, conducting regular shrink and safety assessments to evaluate compliance with established policies/practices
• Keep abreast of local issues or activities that may impact the safety/security of customers or associates, or create a business risk and to provide appropriate support
• Identifying and reacting to stores for which a risk assessment is appropriate. Assist in the oversight, installation, and use of security related equipment
• Investigate incidents, which may create actual or potential losses. This includes interviewing witnesses and suspects.
• Conducting scheduled Remote and In-Person Audits.
• Management and oversight of contract security services conducting administrative duties as they relate to the Loss Prevention process.

BENEFITS:

• Medical, Dental, Vision Insurance
• Life Insurance, Short Term Disability, Long Term Disability
• Paid Vacation and Sick
• Paid Holidays
• 403(b) with company match
• Employee Assistance Program

If you’re looking for a rewarding, fulfilling experience, please join our team!!

Please complete application and attach resume. Incomplete applications will not be considered for the position.

EEO Employer/ Vet/ Disabled