Collections Coordinator
Job Title: Collections Coordinator Location: Mason, OH Zip Code: 45040 Duration: 3 Months Pay Rate: $22.55/hr. Keyword's: #Masonjobs; #CollectionsCoordinatorjobs; Start Date: Immediate 'We provide a competitive pay and benefits package. This position is offering a Pay rate of $22.55/hr, however, Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. Job Description: ATB Process Details:
- Collections supervisor receives correspondence and EOB"s from Cash team.
- Denials are distributed to plan owners who then log them on a spreadsheet, including the denial code, denial reason, and action code and action reason.
- Run ATB query for specific time period. Standard is working 60 days back for the preceding four months.
- V-lookup denials and action codes from denial log spreadsheet.
- Run query to pull in batch and check numbers associated with claims. Research in Filebound for additional denials.
- Research credits to determine whether there are two payments applied to the claim or if there is an overpayment. Determine whether a refund is due to insurance or member. If there is a refund due, complete refund request. If there are two payments applied and one belongs to a difference invoice, complete redirect.
- Open claims with no payment, nor denial, see resubmit instructions.
- If a claim has already been resubmitted and still neither payment, nor denial has been received, contact payer to check status of the claim and work towards a resolution.
- Once all actions have been determined, send write offs for approval to supervisor. For all write offs over $1000, they must be approved by finance manager.
- Identify trends within payers to find issues. If there is an issue within plan set up, forward it to be corrected. Work with payer relations and/or payer directly to resolve outstanding issues affecting payment.
- Complete all actions: write offs, resubmits, calls, e-mails and post to K: Drive for auditing.
- Effective claims processes to ensure claim accuracy and workarounds increase likelihood of prompt payment, reducing the ATB and improving collection rates.
- Processes for bill actual plans can affect over/short write offs on the ATB.
- There was no payment or denial received
- We received a denial instructing a correction to be made
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