Customer sales lead
Job Description
Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious! The Customer Sales Lead will drive Kraft Heinz selling efforts, Strategic development, and supply chain initiatives on a $225 million business with Kroger. The position will manage a business structure organized around Kroger to enhance category focus, leveraging Kraft Heinz scale and brands through a single point of accountability, with ownership of the Frozen Potatoes, Frozen Meals, Frozen Snacks, Frozen Desserts, and Shelf Stable Mexican businesses . Importantly, the Lead will drive the following broad business strategies to develop profitable Kraft Heinz volume and share at the customer. Essential Functions & Responsibilities- Provides a single point of accountability to the customer for all Kraft Heinz activities through ownership of business plans, customer strategies/initiatives, and external factors
- Builds Kraft Heinz business with Kroger through profitability acceleration, share growth, revenue enhancement, execution of special programs, and delivery of new and core distribution
- Drives efficient and effective trade programs to deliver best in class return on investment, while delivering efficient trade profiles
- Drives excellent customer service in partnership with customer supply chain; with focus on assessments of current service levels, understanding areas for improvement, and deployment of improvement areas
- Leads major business reviews and customer visits, including annual reviews and “top‐to‐top” meetings
- Services the customer by establishing positive business relationships with key decision makers, providing category management expertise to deliver mutually beneficial results
- Deliver executional excellence through leading cross‐functional business planning in category management, supply chain, technology, and omni marketing
- Develops others within customer business team and Kraft Heinz Sales by mentoring/coaching
- Harnesses the power of diversity – thinking, background, experience
- Strong sales background with excellent understanding of business processes (forecasting, promo planning, multi-year strategy development)
- Previous experience owning a P&L
- Ability to manage multiple stakeholders, internal and external, to develop and execute strategic business initiatives
- Significant experience in building customer relationships
- Strong financial acumen and understanding of profit and revenue drivers
- Proficiency in deploying promotional programs that generate top line growth with effective Trade spend to grow profitability
- Strong decision‐making ability grounded in critical thinking and planning
- Relentless drive for results
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
- Financial – 401k, Life, Accidental Death & Dismemberment, Disability
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