Remote Data Operations Specialist

Pay Range: $22 $28/hour USD (CAD equivalent for Canadian hires)

Schedule: Full-Time or Part-Time | Flexible daytime shifts with at least four hours overlapping EST

Location: Remote Open to residents of the U.S. and Canada

Experience: 1-3 years in administrative support, data management, or back-office operations

About the Role:
We are seeking a reliable and detail-oriented Remote Data Operations Specialist to join a fast-growing SaaS company that builds business and healthcare automation tools. This role goes beyond simple data entry. You'll be responsible for organizing, verifying, and maintaining accurate data across multiple platforms while supporting various administrative needs. Think of yourself as a central piece of the operation, keeping the digital engine running smoothly so the rest of the team can focus on bigger priorities.

Your day-to-day will include handling customer, billing, and project data, auditing for accuracy, and making sure all records are complete and properly categorized. You'll also assist in creating templates, reports, and documentation to help the team stay aligned. This position suits someone who takes pride in precision, enjoys problem-solving quietly behind the scenes, and can handle multiple data streams without missing a beat.

Responsibilities:
Manage and enter high volumes of data accurately into internal systems and spreadsheets
Regularly audit data to identify inconsistencies, duplicates, or outdated information
Cross-check multiple sources to ensure all entries are correct before submission
Assist in creating and updating documentation, templates, and basic reports for team leads
Maintain organized cloud-based file systems and track key updates
Respond to internal requests for data verification or clarification
Support occasional onboarding, process checklist updates, or light CRM maintenance
Collaborate with the team to streamline data processes and improve accuracy

Qualifications:
1-3 years of experience in data entry, administrative support, or operational coordination
Comfortable working with Excel or Google Sheets; familiarity with formulas is important
Highly organized with a strong attention to detail
Proficient with communication and collaboration tools like Slack, Zoom, Notion, and Trello
Able to work independently while meeting recurring deadlines
Clear written communication skills, particularly when summarizing updates or status reports
Reliable home setup with a quiet workspace, laptop or desktop, and stable internet

Preferred Experience:
Experience with CRM platforms such as Salesforce, HubSpot, or Airtable
Knowledge of handling sensitive data or compliance frameworks like HIPAA or PIPEDA
Bilingual skills, particularly French and English, for Canadian applicants
Prior experience working remotely with distributed teams across multiple time zones

What We Offer:
Fully remote work from anywhere in the U.S. or Canada
Flexible scheduling with required overlap hours
Contract-to-hire potential after three months based on performance
Paid online training and comprehensive documentation to get you started
Tech reimbursement after 30 days
Quarterly performance-based bonus opportunities
Long-term stability without micromanagement
Opportunities for growth into quality assurance, data analysis support, or team lead roles

Why This Role Could Be a Great Fit:
This position is ideal for someone who has previous experience in data entry or administrative support and prefers working in a focused, organized environment. If you are looking for a role that respects your independence, values accuracy, and provides a clear path to growth, this position offers a balance of responsibility, flexibility, and stability.