Business Office Manager (BOM)
- Set up and maintain financial files for residents: billing, admission papers, state and Medicare reimbursement documents.
- Complete receipt records, post deposits, run cash receipts batch listings, research, prepare, and post adjustments, call in deposit, and enter census daily into the community database.
- Coordinate and perform the collection of accounts receivable and past due account.
- Review payment policies and procedures with new admissions and their responsible parties.
- Prepare billing for agencies, Medicare, veterans, and other billing agents.
- Administer and reconcile resident trust accounts and petty cash.
- Prepare and submit corporate, Medicare and agency reports, ensure posting of ancillaries, and perform month-end close procedures.
- Provide supervision and assistance to the A/P Specialist, Receptionist, and other business office care team members.
- Perform other tasks as assigned.
- Must demonstrate empathy, courteous, kind and professional workplace behavior and customer services to all residents, care team members, vendors, visitors and family members at all times.
- This position requires occasional travel.
- Must demonstrate empathy, courteous, kind and professional workplace behavior and customer services to all residents, Care Team Members, vendors, visitors and family members at all times.
- Perform other tasks as assigned and within scope of practice.
- Attends all mandatory in-services; and completes timely all necessary Relias trainings scheduled to perform. Keeps abreast and/or discusses with supervisor or manager all necessary policies, procedures and business practices within the scope of the position held to effectively perform all duties assigned.
- Position of BOM may serve at times as a back-up to HR Manager. Therefore, the expectations/essential functions outlined within the HR Manager position maybe required.
- High school diploma or equivalent; required.
- AS or BA degree in Accounting or Business preferred.
- Three years of experience in accounts receivable, collections, or similar.
- Quarterly Pay Increase
- Daily Pay
- Company-Paid Life Insurance
- Telehealth Services
- Double Pay on Holidays
- Care Team Member Relief Fund
- Tuition Reimbursement
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