Front Office Coordinator

Job Overview

Welcome to Baker Insurance Agency LLC, where we believe in building lasting relationships with our clients and our community, right here in Cincinnati, Ohio. We're a dedicated team focused on providing exceptional insurance solutions, and we're looking for a warm and organized individual to join us as our Front Office Coordinator. You'll be the friendly face and voice of our agency, the first person clients connect with as they walk through our doors or call us. If you have a knack for making people feel welcome and enjoy keeping an office running smoothly, this could be the perfect fit for you. We value clear communication, a helpful attitude, and the ability to manage daily operations with efficiency and a smile. Come be a vital part of our supportive team and help us continue to serve Cincinnati with integrity and care.

Salary Range: $18.00 - $22.00 per hour

Benefits

Hourly Base Salary Based on Experience

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Mon-Fri Schedule

Requirements

Previous experience in an administrative or customer-facing role.

Excellent verbal and written communication skills.

Proficiency with standard office software (e.g., Microsoft Office Suite).

Strong organizational and time-management abilities.

A friendly and welcoming demeanor.

Ability to handle multiple tasks simultaneously with attention to detail.

Comfort with learning new systems and processes specific to the insurance industry.

Responsibilities

Serve as the first point of contact for all visitors and callers to the agency, creating a positive and professional impression.

Manage incoming and outgoing mail and deliveries.

Schedule appointments and manage calendars for agents and staff.

Assist with client inquiries, providing basic information and directing them to the appropriate team member.

Maintain a tidy and organized reception area and common spaces.

Support agents with administrative tasks, such as data entry and document preparation.

Handle general office tasks like filing, copying, and scanning.

About Us

Please call me to discuss, Mark Baker, principal, 513-941-2383 or [email protected]