Product Manager Swim Team Store Experience

About the role

We’re looking for a Product Manager to own and elevate the Swim Team Store experience. This is a flagship B2B product that sits at the heart of how SwimOutlet supports youth sports teams.

The right candidate combines:

• Customer empathy — ideally with first-hand experience in swim or youth sports organizations.
• Execution chops — a track record of building and shipping products in e-commerce or SaaS.
• Rapid prototyping skills — ability to create and test ideas using tools like v0, Loveable, and Figma.

You’ll work closely with design, engineering, operations, sales, and customer support to make SwimOutlet the no-brainer choice for teams.

This is a remote role.

What you'll do

• Own the Swim Team Store roadmap – Prioritize features and improvements to optimize team setup, ordering, customization, and fulfillment.
• Deeply understand customers – Engage directly with swim coaches, team admins, parents, and athletes to uncover their needs and pain points—drawing on your first-hand knowledge of youth sports.
• Prototype and validate quickly – Use tools like v0, Loveable, and Figma to rapidly bring ideas to life, test with real users, and iterate based on feedback.
• Drive cross-functional execution – Partner with engineering, UX, marketing, and operations to deliver seamless product releases.
• Elevate the experience – Ensure the platform feels trustworthy, frictionless, and inspiring—capturing SwimOutlet’s spirit as the go-to swim partner.
• Measure & iterate – Define and track KPIs (adoption, NPS, retention, team order value) and use data to refine and prioritize.
• Champion the business case – Align product initiatives with SwimOutlet’s strategic goals, ensuring both ROI and customer impact.

What We’re Looking For

• 3–5 years experience in product management, ideally in e-commerce, SaaS, or B2B platforms.
• First-hand experience with swim teams or youth sports organizations (as a coach, athlete, parent, or administrator).
• Prototyping expertise – Strong working knowledge of v0, Loveable, Figma, or similar tools.
• Customer-first mindset – Ability to empathize deeply with end users and advocate for their needs.
• Analytical + strategic – Comfortable defining KPIs, analyzing performance, and making data-driven decisions.
• Strong communicator – Skilled at alignment and storytelling across leadership, design, engineering, and customer-facing teams.
• Nice to have: Background in e-commerce operations, community-driven products, or team sports retail.

Why Join Us

• Shape a flagship B2B product that supports thousands of swim teams nationwide.
• Combine your passion for sports, technology, and community in one impactful role.
• Join a mission-driven team at the #1 swim retailer in the U.S.
• Competitive compensation, benefits, and employee perks.