Technical Trainer

CBRE DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.
Job Title: Technical Trainer (telecom/data center)

About the job:
The incumbent works with a growing team of trainers and Subject Matter Experts within a corporate university team environment and is responsible for delivering training, developing training plans, and partnering with Instructional Designers to create and update training materials. The ideal candidate will be a confident public speaker who is self-driven to stay up to date on the latest tools and best practices for employee training and performance.

What you will do:
Develop and coordinate training schedules
Assess training needs
Conduct employee surveys and interviews
Consult with other trainers, managers, and leadership
Track and compile collected data
Support the conceptualization and development of training materials
Communicate training needs and online resources as appropriate
Create training strategies, initiatives, and materials
Review, test, and provide feedback on training materials
Provide accurate and timely training reports
Facilitate employee training and onboarding using approved materials
Document employee performance and outcomes of training
Coordinate and monitor enrollment, schedules, costs, and equipment
Travel as needed
Maintain training facilities including daily cleaning and setup What you will need:

Must have 5-7 years field industry experience of installation of structured cabling - preferably fiber.
Telecommunicat ion Industry C ertifications, preferable BICSI.
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Good interpersonal skills and communication with all levels of management
Able to multitask, prioritize, and manage time efficiently
Excellent verbal and written communication skills
Able to analyze problems and strategize for better solutions

Professional appearance and demeanor Why CBRE:
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinki ng professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure:
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

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CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Technical Trainer position is $90,000 per year and the maximum salary for the Technical Trainer position is $100,000 per year. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).