Member Service Rep III - LENDING EXPERIENCE REQUIRED
- Handle advanced IRA transactions, including required minimum distributions, excess contributions, and early withdrawals.
- Manage daily branch functions, ensuring smooth operations in the absence of the Branch Manager and Assistant Branch Manager.
- Provide guidance and assistance to MSR I, MSR II, ABM, and Branch Manager as needed.
- Exceed member expectations through Consultative Sales and Service, serving as a role model for exceptional sales and service techniques.
- Help members navigate complex problems and inquiries, utilizing your advanced product knowledge and problem-solving abilities.
- Advanced understanding of financial products, services, policies, and procedures.
- Strong communication skills and the ability to anticipate and address member needs.
- Exceptional supervisory abilities to lead and support branch staff effectively.
- Experience with opening and closing deposit accounts, handling Consumer and Home Equity loans, and IRA transactions.
- A commitment to maintaining confidentiality and security while building member relationships.
- A supportive and collaborative team environment that values your contributions.
- Opportunities for growth and career development with a reputable credit union.
- Competitive compensation package and benefits.
- Make a positive impact on members' financial lives.
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