Collections Coordinator POST NUMBER: 448677
- Monitor accounts to identify any past due balances.
- Provide exceptional customer service while making collection efforts on all past due accounts.
- Track down missing invoices for upcoming training events.
- Identify problems and inconsistencies within the collections process and recommend appropriate corrective procedures.
- Support Collections Manager with process improvement and automation with YayPay system launch.
- Process credit card payments and refunds.
- Keep detailed and accurate notes on all accounts.
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