Customer Service Representative

Kansai Helios
Johnstown, OH

Responsibilities

  • Answer incoming calls, respond to emails, and update customers on orders and inquiries
  • Resolving issues and troubleshooting problems
  • Deliver information about the company's products
  • Managing customer complaints and connect the customer to the correct company representative and department
  • Process purchase orders, filing, & various data entry functions
  • Execute invoicing and credit memos as requested
  • Answer phones, processing of customer orders, customer communications, filing
  • Other office and customer related functions as needed

**

Qualifications**

  • Call center experience
  • Customer support
  • Customer inquiries
  • Customer relationship management
  • Office equipment
  • Microsoft Windows, SAP
  • Order processing & invoicing

Send resumes to [email protected].

Posted 2025-11-24

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