Front of House - full-time Team Member

Chick-fil-A
Cincinnati, OH

Chick-fil-A seeks full time front of house team members who would like to work a traditional (5) day work week; scheduled (8)hrs. per shift. We are looking for individuals who consistently demonstrate our Core Values: Do it the right way / Be Reliable / Speak Kindness. Our team members must embrace the Chick-fil-A culture, have a passion for people, enjoy serving others, take responsibility and work with a sense of urgency at all times.

Applicants must also:

  • Provide documented references and work history that can be verified. Applications that do not include this information will not be considered.
  • Have an excellent attitude and work ethic.
  • Be able to follow our Core Values - do it the right way / be reliable / speak kindness.
  • Be a fast learner and have the knowledge and ability to work any position in front of house.
  • Be able to meet our G.R.I.T. Core Competency; will be explained during the interview process.

Our Benefits Include:

  • A supportive work environment where you can positively influence others.
  • Advancement opportunities are available for those that display excellence in their job skills and attendance.
  • Attendance Bonus paid quarterly.
  • Scholarship opportunities.
  • Free employee meals during break periods.
  • 401(k) with employer match.
  • Health insurance employer contribution.
  • Uber/Lyft/Public transportation reimbursement program.
  • Competitive pay - based on experience.

Front of House Team Member Responsibilities:

  • Use Chick-fil-A approved language.
  • Implement Chick-fil-A customer service model on every order.
  • Smile and welcome guests.
  • Create and maintain eye contact.
  • Speak enthusiastically.
  • Treat all guests and coworkers with respect.
  • Remain at your station unless instructed otherwise.
  • Communicate clearly and kindly with guests and coworkers.
  • Adhere to the employee manual at all times.
  • Complete other duties as needed.
  • Ability to work front counter, drive thru, face to face, dining room and third party sales.
  • Refrain from inappropriate language and conversations.

Qualifications and Requirements:

  • Reliable source of transportation
  • Punctuality is a must
  • Cheerful and positive attitude
  • Enjoys serving and helping others
  • Customer service oriented
  • Ability to take direction from superiors
  • Ability to work in a fast pace environment
  • Works well independently and in a team environment
  • Have the ability to lift and carry 25 lbs on a regular basis
  • Have the ability to stand for long periods of time

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Posted 2025-09-26

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