Sr. Technical Analyst

Job Description

Insight Global is seeking a highly skilled Senior Technical Analyst to join our client's Application Support team. This is a contract-to-hire opportunity designed for professionals who thrive in complex technical environments and enjoy solving challenging problems.

The Senior Technical Analyst will play a critical role in supporting and enhancing proprietary systems built on Duck Creek technologies. This individual will be responsible for conducting in-depth technical analysis, mapping data across upstream and downstream systems, and translating business requirements into detailed technical specifications for development teams.

Key Responsibilities:

• Analyze complex technical scenarios and identify root causes of system issues.

• Collaborate with cross-functional teams to understand business needs and translate them into actionable technical documentation.

• Develop comprehensive technical specifications to guide software developers.

• Support application functionality and performance through proactive problem-solving and continuous improvement.

Communicate effectively with stakeholders, providing clear updates and insights on technical challenges and solutions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 7+ years of XML/CML

• 8+ years of Java (angular 15)

• Strong communication skills

• Data mapping/ Creating Tech Specs

• Strong querying skills - Insurance experience

• Duck Creek Experience

• Xcate tool Experience