Accounts Receivable Associate

Join the Team at Accurate Heating, Cooling & Plumbing

For over 40 years, Accurate has been Central Ohio’s go-to HVAC contractor, known for quality, integrity, and doing things the right way. Our mission is simple: “To be the Trusted Comfort Advisor for every Homeowner and Business in Ohio.”

We don’t just offer jobs — we build career s. If you're passionate about the trade, driven to grow, and ready to be part of a team that values excellence and ethics, Accurate is the place for you.

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Requirements

We are looking for a motivated and detail-driven Accounts Receivable Associate to join our team in the HVAC industry. This role plays a critical part in maintaining healthy cash flow by managing outstanding customer balances and ensuring timely collections. The ideal candidate will be a strong communicator, highly organized, and capable of working across departments to resolve billing issues and support customer satisfaction.

Responsibilities:

• Proactively contact residential and commercial customers regarding overdue invoices via phone, email, and written correspondence.
• Monitor and manage aging reports to prioritize collection efforts and reduce delinquency.
• Collaborate with service and sales teams to investigate and resolve billing discrepancies.
• Accurately document all collection activities and customer communications.
• Process incoming payments and update customer records in the accounting system.
• Recommend accounts for escalation, payment arrangements, or write-offs when necessary.
• Ensure compliance with internal policies and external regulations.
• Maintain a professional and courteous approach while enforcing payment terms.

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree in business, accounting, or related field preferred.
• Minimum of 2 years of experience in collections or accounts receivable, preferably within the HVAC, construction, or service industry.
• Strong understanding of billing and collections processes.
• Excellent verbal and written communication skills.
• Proficiency in accounting software (e.g. Sage) and Microsoft Office Suite.
• Ability to work independently, manage multiple priorities, and meet deadlines.

What We Offer:

• Competitive compensation and benefits package
• Supportive and collaborative team environment
• Opportunities for professional growth and advancement
• Stability in a well-established and growing company

Benefits

• PTO per Company Policy
• 6 paid holidays
• Health, Dental, Vision, STD, Life Insurance
• 401(k) plan, including company match
• 125 Plan

EQUAL OPPORTUNITY EMPLOYER

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.