Benefits Specialist
- Administers employee benefits programs, such as such as medical, dental, vision, life insurance, retirement, disability, leave and voluntary programs.
- Serves as a subject matter expert (SME) on benefits-related matters and provides guidance to HR partners, leaders and employees.
- Participates in the delivery of enrollment activities, including plan setup, employee communication, vendor coordination and systems testing.
- Coordinates with benefits vendors and third-party administrators to ensure high quality service delivery.
- Resolves complex employee benefit issues and handles escalated cases with discretion and professionalism.
- Educates and trains employees on benefit offerings through presentations, one-on-one consultations, and written communications.
- Analyzes trends and utilization data to recommend program enhancements or design changes.
- Prepares benefits reports to support compliance requirements and informed business decisions, while ensuring the accuracy and integrity of benefits data.
- Seeks opportunities for continuous improvement, building efficiencies and enhancing the overall employee benefits experience.
- Ensures compliance with federal, state, and local regulations (e.g., ERISA, ACA, HIPAA, COBRA, FMLA).
- Bachelor's degree in Human Resources, Business Administration, or a related field and a minimum of four (4) years of experience in benefits administration; or, in lieu of degree, a minimum of eight (8) years of directly related experience in benefits administration.
- Strong knowledge of employee benefits regulations and compliance requirements
- Excellent communication, problem-solving, and organizational skills
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