Customer Service Representative

Area Temps, Inc.
Cleveland, OH
01 - 177146 nw

A large supply company is seeking a Customer Service Representative who will be responsible for providing a high level of service and support efficiently and on a timely basis to all their customers. Work hours are Monday through Friday from 8:30 a.m. to 5 p.m.

Job Duties:

Answer all incoming phone calls and process invoices and shipping information
Enter incoming orders, returns, credits, and shipping issues timely and accurately in their ERP System
Process and follow-up on inquiries, resolve problems, and expedite orders as requested
Prepare customer quotations, letters, samples, and MSDS requests
Coordinate with other departments in handling customer orders and providing service to their customers
Perform other duties as assigned

Job Qualifications:

Must have a High School Diploma; some college preferred
Must have a minimum of 4 years related Customer Service/Administrative experience
Must be proficient using Microsoft Word, Excel, and Outlook
Typing skills of 50 to 60 wpm with good data entry skills is required
Must have excellent communication, organizational, and time management skills
Must be a highly motivated individual with the ability to pay a high attention to detail while multi-tasking
Must have the ability to embody core values of mutual respect, continuous improvement, and knowledge sharing in their daily work
Must have a solid work history with no attendance issues

Only candidates that can pass a background check will be considered.

Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Customer Service Representative position, please call (216) 227-3147, or TEXT "your name & 177146" to (216) 227-3133.
Employment Type: Full-Time
Salary: $ 23.00 Per Hour
Posted 2025-08-07

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