Medical Secretary

The Medical Secretary is directly responsible for all office operations necessary to ensure that medical records are current, complete, and in compliance with EverHeart Hospice policy. He/ she will ensure correct CPT and ICD codes are used for proper billing. Responsibilities: • Initiate and maintain a current and complete medical record for each patient. • Ensure current certification and re-certification forms are completed for each patient. • Maintain the current filing of all clinical records into medical records. • Maintain on-call logs. • Assist the Finance Department with auditing medical records prior to billing, as requested. • Ensure the plan of care and/or orders are signed and returned by physicians in the time frames established in policy. • Notify all appropriate persons of any change in patient status. • Mail and enter FEBS, FEHC, and current Care Surveys every month. • Maintain all patient logs. • Maintain the DME report and compare the DME to the patient chart, and make sure they are the same. • Prepare IDG list and notify nurses of patients who are up for review. • Fax IDG Summary to primary physicians. • Assist with the Hospice Aide schedule. • Make appropriate copies of patient information as requested (i.e., transfers, chart audits). • Assemble admission charts and transfer packets as needed. • Maintain charts and chart reviews. • Direct incoming calls, greet visitors, route telephone and faxed messages appropriately. • Perform opening and closing office duties as applicable. • Complete all documentation as required by the organization in compliance with Agency policy, accreditation bodies, and governing requirements. • Gather supply needs from clinical staff, order supplies, and prepare supplies for distribution weekly. • General clerical duties to include, but not limited to, utilization of Microsoft Office products, photocopying, faxing, mailing, and filing. • Other duties as assigned. Qualifications: Education and Experience: • High school diploma preferred. • Associate Degree in Medical Records, Medical Assisting, or equivalent preferred. • Minimum of one year of experience in a healthcare setting. • Hospice experience preferred. Special Skills and Requirements: • Shall have a valid driver’s license. • Excellent customer service skills. • Detail-oriented with excellent communication, documentation, and organizational skills. • Ability to follow instructions. • Ability to work independently without supervision. • Travel to other sites as needed. Travel may be in inclement weather. • Ability to lift, carry, organize, and bag a minimum of 25 lbs of supplies or equipment, 3-4 times/day, for a duration of 30 minutes each time. On occasion, items up to 50 lbs may be required to lift, push, pull, or carry. • Requires various amounts of sitting, standing, twisting, turning, bending, lifting, and walking. About Company: EverHeart Hospice was established in 1980 and is a legacy non-profit, community-based hospice organization. Our mission is to provide exceptional and individualized end-of-life experiences for patients and families. Through the course of care, our patients and families become part of the family. The end-of-life journey is a milestone in life, and we strive to make this journey a memorable experience for each patient and their loved ones. This defines our hospice and the care we provide. Consider joining our team of hospice professionals today! Benefits of joining the team: Medical, Dental/Vision BenefitsPTO, Sick time/Paid Holidays401(k) and 401(k) Matching (after 1 year)Clothing AllowanceMileage reimbursementTuition ReimbursementWork/Life BalanceInitial scrubs provided on hireEmployee Discount ProgramsAgency Qualifies for PSLF on student loansComprehensive Lifestyle benefits