DENTAL BILLING ASSOCIATE

Position Title: Dental Billing Associate

Location: Onsite - Lorain, OH

Hours: Monday-Friday

PRIMARY PURPOSE

The Billing Associate works closely with insurance carriers, providers and fellow staff to meet the billing and payment needs of our patients and the organization as a whole.

EDUCATION AND CERTIFICATION REQUIREMENTS

• Must have a high school diploma or GED.

SKILL AND EXPERIENCE REQUIREMENTS

• Required - at least 2 years of dental billing experience, preferably in a community health center environment.
• Required - must have knowledge of insurance processes and procedures.
• Required - strong computer skills with proficiencies and previous experience in Outlook, Word, Excel, and electronic claims filing.
• Required - knowledge of dental terminology in order to properly code.
• Ability to independently coordinate multiple tasks.
• Ability to maintain a calm and professional demeanor and communicate enthusiastically with patients.
• Ability to be responsive in working with a culturally-diverse patient population.
• Ability to work cooperatively with others.

PHYSICAL DEMANDS

• Extensive use of computer and telephone.
• Some lifting of supplies and equipment up to 50 lbs.
• 20% walking or standing, 80% sitting at a desk.
• Category III re: exposure to blood, bodily fluids, and communicable diseases.

ESSENTIAL FUNCTIONS

• Gather all pertinent information required to complete the billing process which includes but is not limited to the follow actions:
  • enter charges, payments, and adjustments into the practice management system
  • prepare and transmit electronic insurance claims
  • print and mail paper insurance claims and patient statements
  • review denied claims and resubmit as appropriate
  • monitor reimbursements
  • Investigate instances of low reimbursement and stay current with changes in reimbursement regulations.
• Must maintain accurate records.
• Obtain patient financial history and determine their ability to pay current charges based on federal poverty guidelines, when needed.
• Comply with HIPAA guidelines as all times

BENEFITS

• Excellent Training and Orientation Program
• Paid Holidays
• Generous Paid Time Off (PTO)
• Health, Dental, and Vision Insurance
• Prescription Coverage
• Employer Paid Life Insurance
• Employer Paid Short- and Long-Term Disability
• 401(k) Retirement Plan
• Giving back, outreach, and true advocacy to the patient community we serve.

Lorain County Health & Dentistry (LCH&D) is an Equal Opportunity Employer and is committed to adhering to employment practices in accordance with the EEOC.

LCH&D will ensure that all persons with disabilities are provided reasonable accommodations for the hiring process. If an accommodation is needed please contact the LCH&D Human Resources Department at [email protected]