Insurance Restoration Estimator

ServiceMaster Restore 9976 - Columbus
Columbus, OH

Job Description

Job Description

Benefits:

  • 401(k) matching
  • Health insurance
  • Paid time off
Structure Estimator/Team Leader

A fast growing, leading edge restoration company, Neverman Corporation has built our business by exceeding clients expectations every day on every project. Neverman Corporation is looking for an energetic and highly motivated individual to join our Team; an individual that is organized, detail oriented and is capable of maintaining superior customer service standards and excellent communication skills.

Overview: This position is responsible for developing accurate job estimates, establishing the job sale and working with the Team to produce the job.

General Duties
Screens and pre-qualifies all incoming potential structure/reconstruction jobs
Reviews, proofs and finalizes each job scope of work with adjusters and clients
Assigns a Project Manager to each job
Projects collections on jobs
Completes an accurate estimate with listings of all items required to complete the repair work
Reviews completed files for profitability and accuracy of the original scope of work
Attends all Company meetings and functions required of the position
Recruits, establishes rapport and contracts with specialized subcontractors
Provides quick and accurate responses to adjusters, agent property managers, tenants and other concerned parties
Makes initial contact with the insured and the adjuster
Ensures that all assigned personnel are thoroughly trained in their duties and responsibilities, including safety precautions
Develops marketing strategies and activities that will lead to additional work from all sources and will develop relationships within the industry for purposes of business recommendations
Manages details of multiple projects in an organized and efficient manner
Demonstrates a positive image of the Company to staff and clients; this shall include oral and written communication and visual presentation
Implements best practices to aid the Company in meetings its vision and mission and in achieving Company goals
Writes scopes of work for water damage emergencies and carpeting cleaning estimates, periodically
Holds responsibility for project outcomes and issues
Assists in problem solving and motivating team members to improve Company efficiencies
Works with the Team Coordinator and Administration to collect on debts for all projects, as needed
Applies all safety rules and regulations to work efforts and prevents work hazards
Respects and maintains the confidentiality of company, client and personnel information
Customer Service
Provide exemplary customer service
Communicate and coordinate with the Team for timely job completion
Respond to customer concerns
Leadership Duties
Ability to positively motivate others
Develop skills of others
Convey positive image of the company
Develop and implement policies and procedures for the Company
General Professionalism
Complete delegated tasks on time
Seek information and knowledge on new issues
Cooperation and respect for others
Follow company policies and procedures
Develop creative solutions to problems
Qualifications
Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Five years industry experience
Four year degree from an accredited college
Computer literate with knowledge and experience with Xactimate, MS Outlook, Word, Excel
Possession of, or ability to obtain an appropriate, valid Ohio drivers license

Compensation and Benefits
Your talents will be rewarded with a salary commensurate with your level of experience along with bonus opportunities. Your employee benefit package includes retirement, paid vacation and holidays.

Posted 2025-08-06

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