Card Fraud Strategy Senior Associate

Description

Bring your expertise to JPMorganChase. As a part of Fraud Strategy you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company customers and communities. Our culture in Fraud Strategy is all about thinking outside the box challenging the status quo and striving to be best-in-class.

As an Associate within the Fraud Strategy Team you will be responsible for designing and validating fraud strategies capabilities and processes including working with Product Technology and Operations. Your role will require a deep understanding of the business data analysis to understand root causes and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss operating costs and customer impacts.

Job responsibilities

• Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation financial performance customer experience and operational efficiency
• Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
• Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection
• Partner with product technology and operations to develop new capabilities for better detection and treatment by helping design solutions develop requirements and test before and after implementations
• Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance
• Stay on top of the industry trends and adopt industry best practices
• Drive concise and effective oral and written communications with internal and external partners at different levels

Required qualifications capabilities and skills

• MS degree and 2 years (or BS degree and 4 years) of experience in risk management/data analytics.
• Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners
• Ability to think strategically to come up with a vison for areas of responsibility develop roadmaps and drive execution to balance short-term vs long-term solutions
• Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions
• Strong process management and project management skills with the ability to drive capability development.
• Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders
• Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality

Preferred qualifications capabilities and skills

• Relevant fraud experience preferred
• Product management experience is a plus

Required Experience:

Senior IC