Operations Manager

Operations Manager Location:Brunswick, Ohio Company: Southeastern Equipment Company Job Type: Full-time | On-site Compensation: Salary and Performance Bonus: Eligible Lead with Purpose. Drive Operational Excellence. Build a Winning Team. At Southeastern Equipment, we dont just provide machineswe build solutions that help our customers win. Were looking for a proactive, hands-on Operations Manager to lead day-to-day branch operations with a focus on performance, people, and process. If youre a leader who thrives in a fast-paced, service-driven environmentand you know how to balance strategy with executionthis is your chance to make a direct impact on team performance and customer satisfaction. What Youll Be Responsible For Youll oversee the full operations of one of our key branches, managing the parts department, service department, and facility operations. This role is essential to keeping the branch running smoothly, profitably, and in line with our values. Key Responsibilities: Manage and mentor a team including technicians, parts personnel, and yard associates Drive performance in parts and service to hit sales and profit goals Oversee scheduling, machine readiness, work quality, and on-time completion Ensure customer satisfaction through responsive communication and problem resolution Maintain OSHA and EPA compliance; enforce safety and cleanliness standards (5S) Collaborate with sales, rental, and product support to align operations with customer needs Ensure proper documentation, inventory control, and tool/equipment readiness Hold team members accountable and lead regular performance reviews What Makes You a Strong Fit 6+ years of leadership experience in operations, service, or parts management Strong knowledge of service shop or parts department operations (construction or industrial equipment experience a plus) Proven success leading teams and improving processes Strong communicator who builds trust with both frontline staff and senior leadership Financially savvycomfortable reading income statements, managing budgets, and improving margins Organized and detail-oriented; able to manage multiple priorities effectively Comfortable in a hands-on role that requires walking the shop floor and lifting up to 50 lbs Preferred Education: High School Diploma or GED required; Bachelors degree preferred (Operations, Business, or related field) What Youll Gain Meaningful Work Youll lead a team that directly supports our mission to help customers win Clear Metrics, Clear Goals We provide a results-driven environment where performance is recognized and rewarded Supportive Culture Be part of a values-based company that believes in hustle, thoughtfulness, passion, and customer focus Career Growth We invest in leadership development and internal advancement Competitive Compensation Base salary plus bonus opportunities tied to performance Benefits Package Health, dental, vision, 401(k), paid time off, and more Our Values Drive Everything We Do At Southeastern Equipment, our culture is built on: Hustle We move quickly and take initiative Thoughtful We care about quality and doing the right thing Passion We love what we do and take pride in doing it well Customer Focused We build strong relationships and earn trust Apply Now If youre ready to lead a high-performing team and elevate operations at a growing equipment company, we want to hear from you. Apply today and help us build something great. Southeastern Equipment is an Equal Opportunity Employer.