Human Resources Business Partner
- Partners with front-line supervisors, managers, and senior management, providing necessary HR support in alignment with business objectives.
- Provides coaching, consultation and training to managers and associates on HR-related subjects, systems and processes.
- Provides ongoing performance management guidance to managers (coaching, career development, disciplinary actions, documentation, etc.).
- Partners with managers and associates to navigate and resolve complex employee relations issues, including those relating to conflict resolution and progressive discipline. Conducts effective, thorough and objective investigations as necessary.
- Makes actionable recommendations to managers on the best ways to manage employees while mitigating risk, protecting company interests and ensuring fairness and consistency.
- Collaborates with and serves as a backup to the HR Generalist, including backup and support for payroll, benefits and HRIS processes.
- Works with Department Managers, HR Director, OD Director and Talent Acquisition to evaluate and address staffing needs, including some participation in interview & selection processes.
- Works closely with managers, new associates, HR & OD teams in ensuring effective onboarding processes.
- Collaborates with OD team in identifying and addressing opportunities for learning, training, and career development of associates, as well as opportunities to address team dynamics and promote positive workplace relationships.
- Collaborates with the Safety Manager in helping identify opportunities and drive safety initiatives throughout the organizations and plays a role in incident response.
- Works closely with HR Director on identifying, setting and driving HR projects and strategic initiatives.
- Identifies and establishes appropriate cross-functional relationships and collaborations to utilize strengths and expertise necessary for successful projects and initiatives.
- Engages with associates and monitors trends to understand and improve the employee experience and partners with HR team and others to develop culture and engagement enhancement strategies.
- Ensures consistency and effectiveness of the annual review & development process, identifying needs and helping drive performance improvement and development of associates.
- Helps ensure effective exit process for departing associates including completion of exit interviews and follow-up as appropriate.
- With guidance of HR Director, observes all applicable employment laws and ensures all regulatory compliance, utilizing outside resources and legal support as necessary.
- Provides HR policy guidance and interpretation to associates, identifying policy enhancements as needed.
- Contributes to ensuring effective HR processes and communication.
- Performs job evaluations and writes and/or edits job descriptions as necessary.
- Remains current with applicable human resources laws, regulations, trends and best practices through ongoing self-development and educational efforts
- Maintains the highest level of confidentiality in all activities involving personnel matters or handling of other sensitive information
- Actively promotes organizational policies, values, practices and standards, with particular emphasis on Purpose 27
- 5+ years of HR experience with emphasis on employee relations
- Bachelor’s degree in Human Resources or related field
- Master’s degree in HR and/or PHR Certification strongly preferred
- Demonstrated and broad knowledge of Human Resources principles, procedures and practices
- Demonstrated knowledge and understanding of applicable employment laws
- Strong ability to build relationships and work with all levels of management and employees in a professional manner
- Ability to develop a deep understanding of the business and apply strong strategic thinking
- Prior experience in a field operations-based workforce is ideal
- High level of initiative, work ethic, and commitment to completing responsibilities effectively
- Strong knowledge of Microsoft 365 software and capabilities
- Proficiency with ADP systems a plus
- Effective time management and organizational skills
- Must communicate effectively and consistently demonstrate a positive and helpful demeanor and approach
- Must be capable of effectively handling and prioritizing multiple tasks and projects simultaneously
- Frequent travel to branch locations in Columbus, OH & Louisville, KY (limited overnight stays)
- Competitive benefit package including medical, dental, vision, life & disability
- Company Paid Short-term disability insurance
- 401k retirement plan with company match
- Employee Discount Program
- Volunteer Time Off
- Paid Time Off
- Referral Bonus
- Fun, competitive & team-oriented company culture
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