Customer service

Job Title: STC Advocate

Overview:

As an STC Advocate, you'll be the welcoming face of the company, delivering a personalized and memorable experience during vehicle pickups. This customer-facing role involves driving to multiple appointments daily, reviewing vehicles, completing paperwork via iPad, and coordinating towing logistics. You'll thrive in a fast-paced environment where exceeding customer expectations is the norm.

Key Responsibilities:

• Provide exceptional customer service during vehicle pickup appointments.

• Accurately complete paperwork and maintain detailed records.

• Safely drive a company vehicle to 6-8 customer locations daily.

• Coordinate towing and assist team members as needed.

• Adapt to indoor/outdoor work conditions and inclement weather.

Qualifications:

• Customer-facing experience.

• Valid driver's license with a clean 5-year driving record.

• Strong communication and interpersonal skills.

• Ability to stand/walk for extended periods (8+ hours).

• Must be 18 years or older

Additional Info:

• Temporary role (6-8 weeks)

• Pay ranges from$16-$20/hour, depending on market and location.

• Benefits include health, dental, vision, and unique perks

Job Type & Location

This is a Contract to Hire position based out of Lorain, OH 44053.

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lorain,OH 44053.

Application Deadline

This position is anticipated to close on Nov 17, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.