Fraud Risk Product Delivery Associate

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

As a Junior Product Delivery Associate within the Risk Management and Compliance team, you will support the delivery of solutions that help us manage risks effectively. You will collaborate with product teams and technology partners to assist in the development and optimization of technology solutions that enhance our fraud risk management capabilities.

Job Responsibilities :

• Assist product owners and strategists in implementing customer-focused solutions across the organization.
• Support the coordination of product delivery activities and manage dependencies between releases.
• Collaborate with stakeholders to gather requirements and assist in designing solutions to meet business needs.
• Participate in technical and functional sessions to support solution design and documentation.
• Help create requirement artifacts, data flow diagrams, user stories, and test scenarios.

Required Qualifications, Capabilities, and Skills :

• Bachelor's degree in a related field or equivalent experience.
• Basic understanding of product management principles and interest in fraud risk or financial services.
• Ability to work collaboratively in a team environment and build partnerships across the organization.
• Strong communication skills and ability to present ideas clearly.
• Self-motivated with problem-solving skills and a willingness to learn.

Preferred Qualifications, Capabilities, and Skills :

• Experience with agile methodologies is a plus.
• Interest in pursuing further education or certifications in product management or related fields.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans