Account Associate - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Incentive bonus upon obtaining licenses
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
I was born and raised right here in Ohio. After graduating from Upper Arlington High School, I went on to earn my degree from the University of Kentucky, but Ive always loved Columbus and knew it was where I wanted to build my career and raise my family. Ive been a State Farm agent since 2008, opening my first office in Galloway and later expanding to Dublin in 2016. Over the years, Ive been fortunate to earn multiple qualifications and achievements, but what matters most is the pride we take in delivering excellent customer service. Our two offices have a combined 13+ years of experience, and were dedicated to helping our customers protect what matters most. If youre looking to join a team that values professionalism, community, and growth, wed love to meet you. ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Andy Ottney - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
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