Specialty Finance Officer Senior
- Act in a business development capacity as the subject matter expert to identify steps/strategies necessary to develop the SBA and Commercial Real Estate portfolio including development of referral sources and joint calling with BRMs on clients and prospects; achievement of targets for assigned markets while following appropriate risk protocols and best business practices and maintaining client satisfaction.
- Identify client needs, develop client solutions, and partner with other product groups or lines of business when client needs dictate
- Structure and price loans for clients adhering to bank policies and government regulations
- Determine if client meets preliminary SBA eligibility requirements
- Act as primary point of client contact during the post application submission, eligibility and post approval phase of the process which includes obtaining critical documentation
- Monitor loans through the pipeline, closing and booking stage
- Manage client expectations for products and overcome objections
- Provide a high level of service to clients throughout the loan cycle
- Educate BRMs and Chase partners on how to identify SBA and Commercial Real Estate loan opportunities by providing product information, eligibility requirements and coaching
- Develop and maintain relationships with SBA District Offices and Certified Development Companies
- Maintain up-to-date knowledge of Chase Credit Policy and SBA Standard Operating Procedures
- Minimum of 7 years of relationship development experience in commercial/business banking
- Minimum of 2 years of SBA and Commercial Real Estate lending experience
- Bachelor's degree in finance, Marketing or related business field or equivalent work experience
- Thorough understanding and knowledge of SBA products along with industry standards and rules/regulations
- Strong communication skills with individuals at all levels, internally and externally
- Proven negotiating and business credit skills
- Ability to identify opportunities and issues by asking targeted questions to assess current client needs and goals
- Ability to work in a team environment to achieve goals
- Results-oriented, customer-focused with a bias for action and sense of urgency
- Ability to build relationships with clients and internal partners and influence others without direct control
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