Assistant General Manager
- Assist the General Manager in managing operational expenses and labor costs effectively.
- Act as the General Manager in their absence, ensuring continuity of operations.
- Hold associates accountable for their performance and adherence to company standards.
- Focus on delivering outstanding service to guests and addressing their concerns promptly.
- Conduct regular performance evaluations for team members to foster growth and development.
- Implement and enforce safety protocols and procedures to ensure a safe environment for guests and staff.
- Coordinate with department heads to ensure smooth operation of all hotel functions.
- Organize and conduct regular training sessions to reinforce service standards and operational procedures.
- Proven experience in a managerial role within the hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to handle guest concerns with professionalism and efficiency.
- Knowledge of safety protocols and procedures in a hotel setting.
- Strong organizational skills and attention to detail.
- Ability to work collaboratively with various departments.
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