OLGS - Clinical Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, financial stewardship, leadership and care.

The Clinical Coordinator is responsible for managing, directing and supervising the clinical department to ensure residents receive appropriate care and are enabled to attain their optimum level of functioning. This position will directly assist the Clinical Director in overseeing and promoting the residents' health and wellness through regular visits with each resident, resident assessment, and ongoing communication with the resident care team. To ensure staff have the equipment and knowledge to perform their duties within their scope of practice and that they always know what is expected of them. To ensure the community remains in compliance with organization, local, state and federal regulations.

Primary Responsibilities:

Resident Health and Wellness

• Coordinates resident care in conjunction with the clinical director and other disciplines within the community to ensure quality care.
• Maintains a high level of clinical competency, including on-going awareness of clinical best practices to align regulatory requirements and organizations strategic plans.
• Oversee and exercises effective decision making to maximize best clinical outcomes for residents.
• Engages and partners with others to develop service plans and provide continuity of care to facilitate best outcomes for residents and clients.
• Maintain ongoing communication with the resident, resident's family and physician regarding the resident's medical needs.
• Assist in developing and maintaining a schedule for the caregiver staff that sufficiently meets the needs of residents and ensures proper staffing.
• Ensure required paperwork for providing resident care is completed and up to date.
• Conduct daily resident rounds and report problems to the clinical director.
• Listens and responds to resident concerns, complaints, suggestions, questions and comments.
• Assures that the residents' personal and private property rights are followed by staff at all times
• Interacts with residents to ensure that quality care and positive resident/staff relations are taking place.
• Maintains open and trust-building relationships with resident family members, responding professionally and promptly to any requests or concerns.
• Assist in coordinating resident transfer to and from a hospital or another facility.
• Assist in coordinating residents' dietary needs with the Nutrition Coordinator.

Training and Regulatory Compliance

• Oversees and audits the completion of documentation and reporting related to regulatory and organizational requirements in a timely and accurate manner.
• Consistently and effectively manages reporting to ODH and other regulatory entities involving reporting instances in the clinical department in collaboration with the executive director.
• Participates in State Survey readiness in coordination with other clinical practices and the clinical director.
• Assures that the policies and procedures around confidentiality/rights of all residents and their care information are maintained.
• Communicates all matters related to potential liability and exposure to the clinical director.

Employee Performance & Development

• Fosters a positive work environment that attracts, retains and motivates top quality people throughout the organization.
• Defines and promotes employee expectations so all staff understand and demonstrate expectations and excellence
• Recruits and develops employees who meet the organizational and functional competencies for the position.
• Coaches and counsels direct reports regarding the performance expectations of their position.
• Has a high level of understanding and practical application of the Human Resources policies.
• Displays ability to bring others together for a common purpose and objective in a positive manner to achieve desired results.

Communications

• Attends all regular staff meetings and required training sessions.
• Be on call for medical questions and resident emergencies as scheduled.
• Attends various community events.
• Participates in the Manager On Duty program.
• Effectively communicates information pertaining to the residents on a "need to know" basis to other team members according to the residence policies and procedures.
• Accountable for compliance, excellence and delivery of resident care in adherence with organization, local, state and federal regulations.
• Maintains a positive and professional manner toward residents, visitors, families and co-workers.
• Adheres to all policies and procedures of Ohio Living.

Qualifications/Skills/Educational Requirements:

Education

• Current unencumbered license for the state of Ohio to practice as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) required.

Experience

• Two year experience as a supervisor in a hospital, long term care facility, or other related health care facility required.
• Two years experience working as a nurse in a hospital, long term care facility, or other related health care facility required.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.

Other Requirements

• Must be able to read, write, speak, and understand the English language.

Physical Job Requirements

To fulfill job requirements, employee must be able to perform key physical task for extended periods of time. When supporting, lifting or transferring residents, proper body mechanics and safety measures as prescribed by the residence must be used.

In a typical eight- hour day, employee will:

• Stand/walk up to two hours a day
• Sit up to eight hours a day
• Frequently support up to 70 pounds
• Frequently lift/carry up to 50 pounds
• Frequently kneel, bend, and reach