Senior Product Portfolio Planning Associate - Trust & Security

Job Description

As part of the Trust & Security organization, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture prides itself in thinking outside the box, challenging the status quo and striving to be best-in-class. 

As a Senior Product Portfolio Associate in Trust & Security, you are responsible for driving strategic planning and creating frameworks for optimizing the Trust & Security book of work. This role involves developing comprehensive 6-quarter roadmaps, building and enhancing planning processes, and facilitating informed decision-making. This role will collaborate closely with cross-functional teams, including Portfolio-aligned Product Portfolio Owners (PPOs) and Finance partners, to drive annual initiative planning and budget capacity processes. 

Job responsibilities

• Develop 6-quarter roadmap of Trust and Security priorities by theme to improve planning, drive transparency and support trade-off decisioning
• Partner closely with Product Owners, Technology Leads, Design Leads and Data Owners to manage product portfolio priorities, capacity, dependencies, risks, and performance metrics
• Create and implement new frameworks to improve planning, track metrics, and improve overall Portfolio outcomes
• Communicate effectively with senior management and other stakeholders, providing updates on portfolio performance and strategic initiatives
• Drive annual budget and capacity planning process in partnership with Finance
• Manage the quarterly discovery and delivery planning process including agenda creation, material management, meeting notes and action items
• Maintain and update 1-N priority list including new requests received through bi-weekly Intake review. Oversee product priorities, key initiative status, capacity plans, co-supplier dependencies, risks, and performance metrics

Required Qualifications, Skills and Capabilities

• 5+ years of experience in product management, business management, agile methodology, and/or program management
• Proven experience delivering timely, high-quality executive communications, presentations, and reporting. Attention to detail is a must with continuous focus on design excellence
• Demonstrated ability in dealing with different stakeholder groups and driving the agenda
• Excellent relationship-building skills, with ability to establish trust and lead by influence
• Demonstrated ability to lead and implement change in a fast paced, complex environment
• Advanced level ability expected in all Microsoft Office tools (Excel, PowerPoint, Teams), Confluence and Jira
• Self-motivated, tenacious, and able to work with high degree of independence

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.