Account Executive
Job Description
Job Description
About Us!
Delta Group Logistics is a fast-growing company based in Des Plaines, Illinois, but we are expanding in Ohio! Our team is comprised of enthusiastic and highly skilled logistics professionals committed to providing exceptional service to clients across North America. Our primary goal is to create and develop relationships with our clients, carrier partners, vendors, and everyone we do business with. We pride ourselves in finding the best solutions for our customers' needs while maintaining the highest level of service at a fair price.
Delta Group Logistics is a truckload brokerage company with big goals. We are looking for highly motivated, committed, and energetic team players who want to assist in achieving our goals. Come experience life at Delta Group!
Job Responsibilities
- Foster strong relationships with key accounts, understanding their supply chain intimately.
- Regularly review KPI metrics to drive organizational focus, ensuring customer satisfaction and operational efficiency.
- Organize and lead business reviews, discussing performance, issues, opportunities, and long-term plans.
- Proactively identify and pursue business opportunities, developing supply chain/logistics solutions that deliver immediate and lasting value to clients through daily engagement with existing and potential customers.
- Collaborate with Carrier Sales and other departments to optimize load bookings, carrier selection, and cost reduction.
- Update Customer Profiles, participate in RFQs, and coordinate customer reviews and meetings.
- Develop and update long-term account plans, ensuring goals and deliverables are met.
- Lead cross-functional teams to develop solutions for new opportunities.
- Negotiate competitive pricing and service level agreements by staying informed on market trends, capacity, seasonality, and leveraging DGL's historical lane data to maximize margins.
- Ensure compliance with load-specific needs such as on-time pickups/deliveries and equipment requirements.
- Address and resolve operational issues, escalating as necessary to the Operations Manager.
- Oversee team performance to ensure all operations are reviewed and assigned appropriately, while maintaining accuracy and timeliness in all system updates and reporting procedures.
- Represent DGL professionally within the industry.
- Other duties as assigned.
Work Experience and Background Requirements
- Logistics experienced required (1 year minimum)
- Bachelor’s degree preferred, but not required
- Sales and negotiation skills
- Strong decision-making ability and judgment
- Positive and energetic team player
- Flexible thinker, solutions-oriented
- Proficient in Microsoft Office (Word, Excel, and Outlook)
Benefits
- Competitive base salary starting at $50,000-$65,000 with commission plan
- Health, Dental, and Vision insurance
- 401K
- Paid vacation
- On-site training
*This position is not offered remotely*
All state and federal COVID guidelines are being followed in office.
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