Manager Chaplaincy Services

Full Time, M-F Days Also provides on-call coverage as needed Onsite for Chaplaincy Services Summary:
The Manager Chaplaincy Services is responsible for leading and delivering high- quality spiritual care to patients, families, and staff at Akron Children's Hospital, ensuring services are responsive, inclusive, and aligned with the hospital's mission and values. The Manager provides direct spiritual care, overseas the chaplaincy team, and helps to integrate spiritual care into the overall health care experience. This leader will play a key role in the development of staff support programs, interfaith initiatives, and family-centered care practices. Responsibilities:
1. Champion the department and serve as the institution's chaplain, modeling empathy and compassion.

2. Supervise and support chaplaincy staff, students, and volunteers, providing coaching, mentoring, and performance evaluations.

3. Ensure availability and flexibility, including 24/7 backup duties and disaster event management.

4. Offer culturally competent spiritual and emotional support to patients, families, and staff of varying faith traditions or no faith.

5. Develop, lead, or facilitate inter-faith prayer and worship opportunities, memorial services, and rituals.

6. Develop and oversee staff support initiatives that enhance caregiver resilience, including debriefings, rituals of renewal, and individual pastoral care.

7. Serve as a resource for crisis intervention and employee support in times of loss or organizational stress.

8. Initiate and support spiritual care programming for seasonal events, hospital milestones, bereavement rituals, and special observances.

9. Lead the Schwartz Center Program and facilitate Schwartz Center Rounds.

10. Prepare and distribute monthly on-call schedules for Akron and Mahoning Valley Campus.

11. Maintain the Chaplaincy Office, Spiritual Care Center, and Meditation Room; oversee inventory of supplies, literature, and resources.

12. Monitor and ensure compliance standards from accreditation bodies (e.g., Joint Commission, ACPE, APC).

13. Oversee the department budget and control expenditures; liaise with the Foundation for donor opportunities.

Technical Expertise

1. Experience in providing spiritual care for all age groups.
2. Experience in leading and managing chaplaincy staff.
3. Proficiency in MS Office (Outlook, Excel, Word) or similar software; Epic software preferred.
4. Knowledge of current research in the field of Spiritual Care.

Education and Experience

1. Education: Master of Divinity degree or related field required. Four units of clinical pastoral education required, with at least two units in a pediatric setting preferred.

2. Certification: Certification from the Association of Professional Chaplains, National Association of Catholic Chaplains, National Association of Jewish Chaplains, or other national chaplaincy certifying body required.

3. Years of relevant experience: Minimum 3 years of relative experience. Healthcare setting preferred

4. Years of supervisory experience: Minimum 2 years of supervisory experience required, preferrable in a healthcare or ministry setting.

Additional Information

1. Ensure 24/7 spiritual care coverage for the institution.

2. Hire and onboards new staff.

3. Maintain a practice of professional growth and behavior.

4. Participate in various hospital committees and institutional events.

Full Time FTE: 1.000000 Status: Onsite

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About Akron Children's

More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more— ... support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.

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