Club Manager
- We Are Accountable – Self-starters who pursue excellence.
- We Are Driven – Problem solvers who deliver results.
- We Are Passionate – Positive energy with a real desire to help others.
- We Are Ambitious – Always learning and growing toward success.
- Growth Opportunities over 90% of our management team started as an entry level team member!
- PTO for all employees
- 401K Retirement Fund (Employer match up to 4%!)
- Health Insurance Options including Health, Dental, Vision, family life insurance, and more
- Basic Life Insurance & Short-Term Disability I00% Company Paid!
- Employee Assistance Program
- Free employee Black Card Membership including one free Black Card Membership for a direct family member
- Ensure club is fully staffed, and the team performs to NFP standards. This includes building a bench with team members. Responsible for recruitment and staffing to include: recruitment tactics, conducting pre-screens, interviewing candidates and hiring decisions. Provide back up support as needed.
- Consistently achieve monthly goals, including drivers and KPI’s.
- Provide exceptional customer service, ensuring a welcoming and supportive environment for all members.
- Manages club labor and ensure payroll accuracy by validating employee timecards, approving payroll, scheduling shifts efficiently.
- Ensure assigned clubs are clean, well-maintained and safe for all members and staff. Maintain at least a passing Club BER inspection monthly.
- Hold staff accountable to policies and procedures. Provide coaching, constructive counseling, and progressive discipline (up to and including termination) to hold staff accountable for performance standards and adherence to policy/procedures.
- Drive membership sales with a focus on achieving DGR goals and participate in community outreach.
- Invest in staff training and development to enhance their skills and performance.
- Assess areas of need in assigned club, develop, and successfully execute plan of correction.
- Update Senior General Manager on assigned club progress weekly.
- Attend and participate in Regional Meetings.
- Completion of One-on-Ones on time with development goals and objectives.
- Model Servant Leadership through daily interactions.
- Work side-by-side with staff, supporting front desk activities through the use of the info call script, giving member tours, using Ignite to enroll/manage/cancel members, and cleaning club to NFP standards.
- Ensure member accidents are reported in a timely manner through the NFP process.
- Additional responsibilities may be required.
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