Business Relationship Manager (BRM) - IT Strategy & Transformation

Business Relationship Manager (BRM) – IT Strategy & Transformation

We are seeking a strategic Business Relationship Manager (BRM) with a strong foundation in IT consulting or product strategy to drive technology modernization initiatives.

In this role, you will act as a trusted advisor to business leadership , aligning organizational goals with scalable, secure technology solutions. You’ll play a key role in shaping technology direction, improving operational efficiency, and enhancing user and customer experiences.

Key Responsibilities

Strategic Partnership & Advisory

• Build strong relationships with business leaders to understand operational processes and strategic goals
  
• Identify opportunities to streamline workflows and improve outcomes through technology
  
• Provide strategic recommendations to guide digital transformation initiatives
  

Technology Roadmap & Planning

• Define and influence long-term technology roadmaps
  
• Ensure IT initiatives align with broader organizational objectives
  
• Guide prioritization of enhancements, system upgrades, and new solutions
  

Cross-Functional Collaboration

• Act as the primary liaison between business stakeholders and IT teams
  
• Facilitate alignment across departments and drive consensus on priorities
  
• Lead discussions to identify process improvements and innovation opportunities
  

Communication & Value Delivery

• Translate complex technical concepts into clear, business-friendly language
  
• Define success metrics and communicate the value of technology investments
  
• Support leadership in making informed, data-driven decisions
  

Technical Translation & Solution Oversight

• Convert business needs into high-level technical requirements (e.g., epics, solution concepts)
  
• Evaluate proposed solutions to ensure scalability, security, and alignment with requirements
  
• Provide guidance on resolving complex system or legacy challenges
  

Data-Driven Strategy

• Collaborate with data teams to leverage insights for strategic decision-making
  
• Build business cases to support new technology initiatives
  

Required Qualifications

• 5+ years of experience in IT, including roles such as Business Relationship Manager, Product Manager, or IT Consultant
  
• Strong understanding of technology strategy and high-level solution architecture
  
• Proven ability to work with both business stakeholders and technical teams
  
• Excellent communication, facilitation, and stakeholder management skills
  
• Experience leading cross-functional initiatives and driving organizational alignment
  
• Bachelor’s degree in Computer Science, Information Systems, or a related field
  

Preferred Qualifications

• Experience in public sector or highly regulated industries (e.g., finance, insurance, healthcare)
  
• BRMP certification or similar
  
• Background in enterprise systems, compliance-driven environments, or digital transformation initiatives