AVP, Provider Contracting- Cleveland and North Ohio Markets - Hybrid - Cigna Healthcare

Cigna
Cleveland, OH

Work Location: Independence, OH - Cleveland area

Hybrid position responsible for the Cleveland and Northern OH market. Will be needed to work 3 days per week in the office.

Assistant Vice President, Provider Network Management, Cleveland and Northern OH (inclusive of Toledo, Akron, Canton, and Youngstown markets)

This position serves as an integral member of the Provider Contracting Team and reports to the Vice President, Network Management, Liberty Valley. This role is a member of the Liberty Valley Network Management leadership team and is accountable for contracting and network management activities for multiple local geographies.

DUTIES AND RESPONSIBILITIES

  • Directly manages a contracting team and geography, providing leadership, mentoring, and development opportunities to their direct reports.

  • Accountability for managing contracting and network management activity supporting Commercial contracting and other products/initiatives as applicable to market.

  • Manages increasingly complex contracts and negotiations for fee for service and sophisticated value-based reimbursements with hospitals and other providers (e.g., Hospital systems, Ancillaries, and large physician groups).

  • Leads cross market and cross functional initiatives as needed.

  • Proactively builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy.

  • Initiates, nurtures, and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management. Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service.

  • Manages strategic positioning for provider contracting, develops networks and identifies and acts upon opportunities for greater value-orientation and risk arrangements.

  • Responsible for meeting unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position.

  • Identify and manages initiatives that improve total medical cost and quality.

  • Prepares, analyzes, reviews, and projects financial impact of high spend or increasingly complex provider contracts and alternate contract terms.

  • Manages key provider relationships and is accountable for interface with providers and business staff.

  • Demonstrates comprehensive knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape.

  • Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance.

POSITION REQUIREMENTS

  • Bachelor’s degree strongly preferred; preferably in the areas of Finance, Economics, Healthcare or Business related. Significant industry experience will be considered in lieu of a Bachelor degree. MBA or MHA preferred.

  • 5+ years Provider Contracting and Negotiating experience involving complex delivery systems and organizations required.

  • Prior experience managing or mentoring direct reports, developing talent, and leading project teams in a non-centralized work environment required.

  • Experience in developing and managing key provider relationships including senior executives.

  • Knowledge of complex reimbursement methodologies, including incentive models.

  • Demonstrated experience in seeking out, building and nurturing strong external relationships with provider partners.

  • Intimate understanding and experience with larger, more complex integrated delivery systems, managed care, and provider business models.

  • Team player with proven ability to develop strong working relationships within a fast-paced, matrix organization.

  • The ability to influence both sales and provider audiences through strong written and verbal communication skills.

  • Demonstrates managerial courage and change leadership in a dynamic environment.

  • Superior problem solving, decision-making, negotiating skills, contract language and financial acumen.

  • Knowledge and use of Microsoft Office tools.

  • Able to travel as required


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 127,900 - 213,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Posted 2026-01-28

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