DWU - CESC - Quality System Technician - 1st Shift

DESCRIPTION

Job Summary:

Responsible of conducting internal audits (QMS, Mfg Process Audits, Product Audits) in an organization. Plan and lead trainings, root causea analysis and resolution of non-conformances. Demonstrate technical understanding of mfg processes, its risk analysis and control plans. When needed help conduct PQC (Product Quality Council), pull together presentation of management review etc. Also conduct other QMS related activities needed to perform QMS processes.

Key Responsibilities:

1. Stay Updated on Standards : Maintain up-to-date knowledge of internal changes and external standards (ISO 9001, IATF 16949, AIAG core tools, CSR) to ensure compliance and continuous improvement.
2. Conduct Effective Audits : Perform audits using a process-based approach and risk-based thinking, identifying areas for improvement and ensuring adherence to quality standards.
3. Analyze and Report : Gather and analyze data related to the internal audit program, producing insightful reports that drive decision-making and corrective actions.
4. Manage Corrective Actions : Initiate, approve, and monitor corrective actions for audit findings, ensuring timely resolution and preventing recurrence.
5. Maintain Audit Documentation : Own and maintain the audit plan/schedule and records for ISO/IATF internal audits and manufacturing process audits, ensuring thorough documentation and traceability.
6. Lead QMS Audits : Plan, perform, and lead various QMS audits (quality management system, manufacturing process, product) per ISO 9001 and IATF 16949, issuing OFIs and non-conformances as needed.
7. Train and Support : Participate in training and supporting the implementation of AIAG Core Tools (FMEA, APQP, MSA, SPC, PPAP), enhancing team competence and process effectiveness.
8. Facilitate Root Cause Analysis : Lead root cause analysis (3P5Y) for corrective actions, training stakeholders to ensure robust problem-solving and continuous improvement.

RESPONSIBILITIES

Competencies:

1. Build Effective Teams : Foster a strong team identity by leveraging diverse skills and perspectives to achieve common goals. Encourage collaboration and mutual respect among team members.
2. Collaborate : Develop partnerships and work collaboratively with others to meet shared objectives. Build trust and maintain open lines of communication to ensure effective teamwork.
3. Communicate Effectively : Tailor your communication to different audiences, ensuring clarity and understanding. Use various modes of communication to convey messages effectively.
4. Customer Focus : Build strong relationships with customers and deliver solutions that meet their needs. Always keep the customer at the center of your decision-making process.
5. Drive Engagement : Create an environment where team members are motivated and committed to achieving organizational goals. Recognize and celebrate achievements to maintain high levels of engagement.
6. Ensure Accountability : Hold yourself and others accountable for meeting commitments. Set clear expectations and follow through on promises to build trust and reliability.
7. Persuade : Use compelling arguments to gain support and commitment from others. Be persuasive and articulate in presenting your ideas and solutions.
8. Quality Leadership (Cummins Operating System) : Demonstrate knowledge of the Cummins Operating System and apply its principles to Total Quality Management. Create a quality-focused culture and continuously seek opportunities for improvement with a customer-centric mindset.
9. Quality Systems Management : Utilize quality tools and processes to ensure the quality management system is effectively implemented and maintained. Ensure products and services consistently meet requirements.
10. Value Differences : Recognize and appreciate the value of diverse perspectives and cultures. Foster an inclusive environment where everyone feels valued and respected. Education, Licenses, Certifications: Associate degree or equivalent business experience. IATF 16949 + ISO 9001 Internal Auditor Trained. Six Sigma Green Belt trained and willing to work towards certification. AIAG core tools (APQP, PPAP, SPC, FMEA, and MSA) trained This position may require licensing for compliance with export controls or sanctions regulations. Experience: Demostrated ability to perform process based and risk based audits. Initiated, approved and monitored corrective actions associated with audit findings. Planned, performed and led different QMS audits based upon IATF 16949 and ISO 9001. Performed training on AIAG core tools (APQP, PPAP, MSA, SPC and FMEA) Performed Product Audits per applicable CSRs Led 3P-5Whys root cause analysis Provided support to documentation on the key processes per business quality manual When conducted mfg process audits, demonstrated in-depth understanding of processes and associated risk analyses (FMEA and control plan) Exibited good understanding of QMS tools such as QSi, CQMS etc. When needed performed CQMS admin training.

QUALIFICATIONS

• You’ll coordinate internal and external audits, verify evidence of effectiveness, and ensure that corrective actions are meaningful—not just paperwork.
• This is a hands-on role for someone who takes pride in being “audit-ready, every day.”
• Proficient in core quality tools: APQP, PPAP, FMEA, MSA, SPC, and control plan development.
• Strong attention to detail, action-driven, and ownership mentality.
• Support new product introduction and process change management by validating documentation alignment (e.g., control plans, FMEAs, PPAPs) and integrating lessons learned into the QMS.

Experience interpreting and implementing customer-specific requirements.

Experience using digital QMS or document control systems to maintain traceability and readiness.

Job Quality

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Shop

ReqID 2422025

Relocation Package Yes

100% On-Site No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit to know your rights on workplace discrimination.