Accounts Receivable Lead
- Evaluate and decide upon credit worthiness of new and existing customers through analyzing credit applications.
- Determine when a customer account should be put on a hold or turned over to outside collections.
- Communicate credit risks or bad debt information to manager upon discovery.
- Reduce outstanding/past due invoices by contacting customers to resolve disputes and payment issues.
- Work with internal departments to maintain credit on individual accounts and accelerate collection process. Enlist the efforts of sales and senior management when necessary.
- Process and post customer payments in appropriate systems.
- Reconcile A/R for proper cash application.
- Ensure unapplied credits are identified on a timely basis and cleared against outstanding receivable balances as deemed appropriate by customer.
- Record information about financial status of customer and status of collection efforts.
- Handle customer escalations from A/R associates as needed.
- Act as the primary contact regarding billing questions from internal departments and associates.
- Sort and file correspondence as appropriate.
- Work to continuously improve Billtrust portal (invoice presentment system) and implement any changes.
- On a monthly basis, run and send applicable A/R reports to Raymond Dealers and Raymond Corporate.
- Request certificates of insurance (COI’s) from insurance agent and provide to customers as requested, and provide updated COI’s in conjunction with annual insurance renewal.
- Obtain and file sales tax exemption certificates from customers. Utilize database to track & obtain updated COI’s as needed.
- Coordinate with auditors as requested by Controller.
- Provide A/R training and guidance to associates.
- Consistently embrace and apply Purpose 27 behaviors.
- High school diploma or equivalent required.
- 5-10 years in business-to-business collections and/or accounts receivable required.
- Strong grasp of Microsoft Office software, primarily Outlook, Excel, and Word.
- Strong 10-key and keyboarding skills.
- Experience with customer and bill presentment portals.
- GL and bankruptcy knowledge is preferred.
- Credit management certification is a plus.
- Positive attitude towards customer service with good written and verbal communication skills.
- Excellent organizational and time management skills, with attention to detail.
- Ability to prioritize and manage multiple tasks.
- Passionate about continuous improvement and process optimization.
- Competitive benefit package including medical, dental, vision, life & disability
- Company Paid Short-term disability insurance
- 401k retirement plan with company match
- Employee Discount Program
- Volunteer Time Off
- Paid Time Off
- Referral Bonus
- Fun, competitive & team-oriented company culture
Recommended Jobs
Chief Credit Officer - To $155K - Wooster, Ohio - Job # 3046
Chief Credit Officer – To $155K – Wooster, Ohio – Job # 3046 Who We Are The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique val…
Weekend STNA/CNA
At Crossroads Hospice & Palliative Care, we see hospice care as a profound act of compassion. We honor each patient's journey by focusing on presence, empathy, and preserving dignity at every stage. …
Driver with Passenger Endorsement
TL Worldwide Transportation, the largest woman-owned ground transportation service in Ohio, is seeking professional drivers with a Passenger Endorsement to join our team. As a key member of our organ…
Industrial Electro‑Mechanical Maintenance Technician
Industrial Electro‑Mechanical Maintenance Technician When you start your shift at our Columbus facility, you step into the heartbeat of production. You move from a hydraulic forging press to a combu…
Overnight CDL-A Driver
If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in …
Door Assembler
Join a company that’s been building quality and trust since 1955! Joyce Manufacturing Company (JMC) is a family-owned leader in residential building products, serving home improvement companies acros…
Controller - Manufacturing - Niles
Seeking an experienced Controller to oversee all accounting and financial operations. This role ensures accurate reporting, strong internal controls, and compliance with GAAP, while partnering with le…
Machine Operator
Oldcastle® APG, a CRH Company, is North America’s leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer’s portfolio of premier bui…
Maintenance Tech I
Job Title: Maintenance Tech Primary Responsibilities are, but not limited to the following: Ensures operation of machinery and mechanical / electrical equipment by completing prevent…
Patient Access Specialist - Springfield Regional Medical Center
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and op…