Distribution Operations Manager

Job Description

Job Description

POSITION SUMMARY:
The Distribution Operations Manager oversees all aspects of the daily operations of Alcom’s Distribution Center - TSE to include facilities, equipment, administrative and personnel management. This position manages and leads a team of personnel in the shipment of aluminum trailers to dealers throughout the mid-Atlantic and Southeast US states. Duties include performance management of employees to include work scheduling and assigning workload, while ensuring adherence to quality standards and workplace policies. The best candidate is a relationship builder, has a strong sense of urgency, and is committed to finding innovative solutions.FUNCTIONS AND RESPONSIBILITIES:
? Manages all administrative functions of the office.
? Oversee quoting input, customer service process, and invoicing for our third-party center in California.
? Supervises all Distribution Center personnel and determines daily work activities to meet scheduled goals.
? Responsible for the maintenance of facilities and equipment, ensuring assets are organized and operational.
? Responsible for the assembly of trailers, configuration of loads, loading and unloading trucks and scheduling deliveries of Distribution Center orders.
? Coordinates with Alcom manufacturing facilities to ensure the production and shipment of inventory based on current sales backlog and forecasted orders.
? Manages inventory to include the organization and security of the yard and facilities and ensures inventory levels are aligned with market demand and financial objectives.
? Coordinates the delivery of trailers and parts with dealers and documents communications.
? Directs dealers to appropriate departments to resolve warranty, financial or sales issues.
? Creates all documentation needed to ship trailers to dealers to include VIN tags, MCOs, dealer invoices, Bills of Laden, and carrier purchase orders.
? Submits funding requests and tracks approvals before shipping financed trailers.
? Conducts customer follow-up on past delivery of product and facilitates the resolution of orders with missing or incorrect information.
? Collaborates with team members and suggests processes to leadership on ways to improve efficiencies that balance quality, productivity, cost, safety, and morale.
? Assists sales in the development of TSE’s annual stocking plan.
? Performs other related duties and assignments as required.
DESIRED EDUCATION/EXPERIENCE:
? High School diploma or GED with two to three years of related experience and/or training or equivalent combination required.
? Proficiency in Microsoft Excel and Microsoft Word is required.
? Experience with Genius and Customer Relationship Management systems preferred.KNOWLEDGE, SKILLS, AND ABILITIES:
? Ability to write reports and business correspondence professionally.
? Ability to effectively establish rapport, present information and respond to questions from managers, dealers, customers, and the public.
? Excellent oral, written and listening communication skills.
? Ability to apply basic concepts of accounting to include calculating discounts, percentages, and volume.
? Excellent organizational skills