Medical Secretary - Canfield
BASIC PURPOSE:
- Demonstrates appropriate and professional communication skills
- Greets patients, and visitors and announces their arrival to the appropriate unit
- Checks patients in on patient schedule and daily calendar
- Calls appropriate transportation companies for patients when needed
- Follows appropriate procedures in emergency situations
- Answers telephone promptly and courteously, refers calls to the appropriate person, takes and relays messages as needed
- Distributes all incoming mail appropriately, including inter-office
- Displays a professional manner and demeanor when greeting incoming customers
- Follows appropriate chain of command
- Communicates in an appropriate and timely manner with coworkers
- Demonstrates appropriate use of office equipment; maintains supplies
- Maintains postage
- Assures levels of lab supplies are sufficient for unit operation
- Maintains medical records according to policy and procedure
- Makes up new patient charts for the unit and administrative files
- Sends appropriate information to the business office
- Does appropriate data entry for all new patients
- Keeps computer data current for all patients
- Balances treatment count on a daily basis
- Audits / verifies ancillaries utilized during treatments
- Tracks patient hospitalizations and vacations
- Purges charts in appropriate manner
- Breaks down charts of non-current patients and runs appropriate reports
- Maintains facility filing system
- Does weekly update of Daily Patient Schedule for facility
- Runs and distributes reports as needed by the unit
- Prepares blood tubes, labels, and requisitions as needed
- Performs word processing and Excel tasks as needed
- Performs other duties as assigned
- High school diploma required, college courses preferred
- Proficient computer skills
- Good communication and interpersonal skills a must
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