Assistant Store Manager - Valley Pool & Spa

Assistant Store Manager - Valley Pool & Spa at LESLIES POOLMART INC summary:

Assistant Store Manager at a Leslie's pool & spa retail location supporting the General Manager to drive sales, customer service, merchandising, inventory control, and daily store operations. Responsibilities include meeting sales and profitability targets, training and supervising staff, engaging customers, handling product movement and water testing, and maintaining store appearance and supplies. Requires sales experience, strong communication/customer service skills, basic business software proficiency, ability to lift/move merchandise, and a high school diploma or equivalent.

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY: 

With over 55 years of experience, we are a leading hot tub and swim spa dealer throughout the Pittsburgh area.  We also offer the best hot tubs and swim spas in the market. We became a part of Leslie's family in January 2018. From new above-ground pools, hot tubs, and swim spas to superior pool and hot tub service, as well as quality products designed to keep your pool and hot tub operating efficiently and effectively, we’ve got everything you need to create and care for the perfect outdoor oasis. Our hot tub experts will help you choose the best model for your needs and space, ensuring that it features everything you need for a relaxing soak or a wonderful workout. We also carry numerous accessories that are certain to make hot tub and swim spa ownership easier and more enjoyable.

Job Overview:

The Assistant Manager helps drive overall store performance by exceeding customer service standards, sales goals, profitability targets, and merchandising objectives. This role supports the General Manager by assisting with team supervision and overseeing key daily store operations to maximize sales and business growth.

Compensation Range: $16.00 - $17.00/ Hourly

Compensation within range to be determined by the applicant’s education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities:

• Provide support to the General Manager to achieve accomplishment of the following objectives:
• Provide support to ensure the store meets or exceeds sale budget.
• Provide support to ensure the store meets or exceeds EBITDA/SOC goal.
• Meet or exceed labor rate goal.
• Meet or exceed your gross margin budget for the fiscal year.
• Meet or exceed average ticket and unit per transaction goals.
• Drive customer count increase over last year.
• Sell all products by understanding the characteristics, features, and benefits of the products that we sell.
• Complete all training programs as directed in a timely manner.
• Provide customer service and engage customers with a purchase or return.
• Build rapport with customers and qualify their requirements.
• Strong commitment to hitting targets and exceeding goals.
• Test water at the water test station.
• Help carry products to customers after purchased.
• Be a team player.
• Have basic knowledge of business math and percentages.
• Understand proper use of grammar and spelling for writing notes.
• Continually work on learning products, sales skills, procedures and policies to ensure you are proficient
  with the right competencies to sell.
• Develop new customers and maintain rapport with previous customers resulting in referrals and rave
  reviews.
• Handling customer care scenarios calmly and logically with the customer and company in mind for
  win-win outcomes.
• Stock your shelves with directed merchandising to always maintain a profession appearance.
• Display signs and update shelf tags as directed.
• Help General Manager with approved social media content for continued growth and success.
• Maintain store in top operating condition.
• Ensure the store has all supplies needed to operate effectively.
• Ensure the stock areas are always organized and easy to view and retrieve merchandise.
• Always remain conscious of inventory control based on your inventory training and POS system.
• Abide by all company policies.
• Uphold and follow the mission statement and core values.

Qualifications :

• One or more years of sales experience
• Salesmanship skills - Understand the selling process and customer engagement as it is related to sales -
  strong sales ability.
• Strong customer service skills
• Excellent communication skills
• Ability to consolidate the sale and walk the customer through every stage of the deal, and close sales
• Understanding of sales related calculations / math
• Ability to operate basic business software, emails and Google Drive
• The ability to be on your feet for 8-10 hours a day and lift up to 50 pounds. The ability to move products
  upwards of 100 or more pounds with proper carts, dollies, pallet jacks, and other merchandise movement tools
  that are available in the stores.
• Reliable transportation to get to and from work
• Have at least a High School diploma or equivalent

We offer our employees competitive compensation , extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie’s recognizes a critical component to our continued success is our people.  Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

#HTHiring

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Keywords:

assistant store manager, retail sales, pool and spa sales, customer service, merchandising, inventory control, staff supervision, sales targets, product handling, water testing