Commercial Insurance Underwriting Assistant I

Commercial Insurance Underwriting Assistant

Universal Shield Insurance Group (and its member companies - Universal Fire & Casualty Insurance Company ( and Shield Indemnity Inc.) has an opening for an experienced Commercial Insurance Underwriting Assistant in our Dublin, Ohio, office at 6767 Longshore Street, or Marengo, Ohio, in a hybrid (3 days in Office) capacity.

Guided by an entrepreneurial spirit, Universal Shield Insurance Group is a hybrid property and casualty insurer and insurtech that provides innovative insurance solutions to underserved markets for small businesses on both an admitted and surplus lines basis. Via online state-of-the-art agency portals, we design our products intuitively and device-agnostic to accelerate competitive underwriting decisions for our partners and customers.

Our Commercial Property & Casualty underwriting department is seeking an ambitious, experienced underwriting assistant and aspiring underwriter with natural curiosity who is a self-starter, an accomplished multi-tasker, and who strives to deliver world-class service to key stakeholders (internal team members, company underwriters, agents, producers, and customers).

This position is an excellent opportunity to support a growing insurance company led by experienced insurance professionals with a long history of working together and a proven track record of success.

This is also an opportunity to develop commercial insurance underwriting skills and professional designations while serving as an underwriting assistant with training and company-paid professional designation self-training through “The Institutes”.

Key Responsibilities:

• Coordinate and communicate with various parties including agents, producers, and underwriting staff to support our underwriting efforts and take appropriate action within designated timeframes.
• Ensure quality and timeliness of policies and correspondence and respond to customers' inquiries.
• Ensure electronic files are accurately maintained per company and regulatory guidelines.
• Perform exposure comparisons, research risks via company and public data resources, and review applications to ensure the accuracy of application, quote, and policy details.
• Quote/issue commercial property, general liability, and inland marine lines of coverage and process endorsements.
• Review property and casualty inspection reports and manage necessary inspection recommendations.
• Review policy performance for renewal business requesting additional information as needed.
• Review applications and ensure quality of policies and correspondence and respond to agent, wholesaler, and customer inquiries.
• Develop personal industry skills and knowledge to meet the company’s culture and expectations of continuous learning and career enrichment.
• Develop and maintain knowledge of current P&C insurance market trends, conditions, competitive intelligence, and product and service innovations.
• Ability to interact collaboratively and collegially with colleagues, agents, and customers in a professional manner.

Job Requirements:

• Two years of commercial insurance underwriting assistant experience working with small and mid-size accounts.
• Minimum high school diploma / GED required.
• Previous commercial insurance rating experience is preferred but not required.
• Moderate knowledge of commercial coverage endorsements rules and regulations.
• Excellent interpersonal decision-making and analytical skills are required.
• Exceptional organizational skills to prioritize multiple tasks with high attention to detail.
• Ability to work in a team environment.
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Outlook).
• Continuous underwriting skills development. Professional designations are available via company-paid self-training through The Institutes and The National Alliance for Insurance Education and Research.

This position includes company-paid study materials and test fees for approved underwriting credentials from “The Institutes”.

Universal Shield Insurance Group offers an industry-competitive benefits package including health insurance with a company-contributed HSA, dental insurance, vision coverage, short-term disability insurance, long-term disability insurance, AD&D insurance, Employee Assistance Program (EAP), and other lifestyle and family-friendly and work/life balance benefits. We also offer a company-matched 401K, PTO for employees, and other ancillary workforce benefits. Applicants selected for interviews will receive more information on our full company benefit program.

Universal Shield Insurance Group (and its member companies - Universal Fire & Casualty Insurance Company and Shield Indemnity Inc) is an equal opportunity employer. Discrimination of any kind, including race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, or on any basis prohibited by federal, state, or local law is not tolerated at Universal Shield Insurance Group.

About Universal Shield Insurance Group:

USIG targets property and casualty insurance for small and medium businesses that are managed in such a way that they deserve to qualify for, and enjoy, the additional advantages in security and coverage offered by an admitted product. We also offer an E&S product for those accounts that may qualify for our admitted market product after a few years of successful operation. We work exclusively with our appointed wholesale General Agents that demonstrate a commitment to professional underwriting practices and have multi-decade relationships with our underwriting teams. USIG incorporates a state-of-the-art risk acceptance process, employing expert underwriting rules, advanced analytics, machine learning, and external data sources to supplement standard risk information. USIG and its insurance entities (Universal Fire & Casualty Insurance Company “UFCIC” and Shield Indemnity Incorporated “Shield”) maintain an AM Best Financial Strength Rating (FSR) of A- (Excellent) and the Long-Term Issuer Credit Ratings (Long-Term ICR) of “a-“. UFCIC also maintains a Demotech Financial Stability rating of A (Exceptional) and is Treasury Listed for surety bonds up to $5.9M. USIG also underwrites the Surety line of business through our admitted company, providing bonds for the Commercial, Contract and Specialty Surety markets. Through our proprietary, cutting-edge portal Bondramp.com, we provide agents at all levels access to a large library of competitively priced commercial and transactional bonds, immediately delivering many bonds upon the Principal’s payment. Conveniently, BondRamp.com and is available 24x7x365 and accessible by computer, tablet, or mobile device. We have corporate offices in Waterford and Grandville, Michigan as well as Dublin, Ohio.