Business Development, Partner Success

Business Development · Columbus · Full-time · $114,428 USD - $143,538 USD

What You Will Do

We are currently seeking an adaptable, strategic, and solution-oriented Business Development Manager to join one of our Partner Success Teams. In this role, you will work with Klarna’s largest and most strategic merchants and uncover growth opportunities and deliver scalable, value-driven solutions. You’ll need to be comfortable in a fast-paced, self-directed environment where critical thinking, rapid learning, and strategic decision-making are essential to success. In this role, you will:

• Build and execute jointly agreed-upon business plans with partners or merchants to drive mutual growth and success.

• Deliver enhancements to existing brands and identify areas for improvement with key strategic partners.

• Work closely with internal analysts, delivery, and marketing teams at Klarna to drive enablement and lead generation activities.

• Identify new partnerships or business opportunities, pitch Klarna’s services, and close new deals, upsells, and expansion opportunities.

• Build strong relationships at both the executive and individual levels.

• Manage key internal and external stakeholder relationships, including C-suite.

• Conduct extensive market research to position Klarna optimally.

• Network effectively with local clients and develop strong professional relationships.

• Ensure deadlines are met and budgets are maintained.

• Create and deliver Quarterly Business Reviews to members of merchants’ C-suite teams.

• Adapt the business model to be culturally relevant without losing its identity.

• Play an important role in taking Klarna to the next level.

Who You Are

• 3-10 years in Business Development, Account Management, or Sales.

• Experience in retail, payments, technology, and/or ecommerce.

• Bachelor’s degree in a related field.

• Highly driven with a passion for learning about and engaging with new cultures.

• Desire to build a business from the ground up.

• Excellent communication and organizational skills.

• Strong analytical and problem-solving abilities.

• Ability to work effectively in a dynamic, fast-paced environment.

• Thrive in an environment that values ownership, collaboration, and continuous improvement.

Awesome to Have

• Advanced degree or relevant certifications.

• Experience with international markets and cross-cultural communication.

• Proficiency in multiple languages.

• Experience with CRM tools and data analysis software.

Please include a CV in English.

Curious to learn more about Klarna and what it’s like to work here? Explore our career site!

Klarna is proud to be an equal opportunity employer. We are committed to building a diverse workforce that reflects our global customer base and to fostering a culture where everyone belongs. We provide equal employment opportunities to all individuals regardless of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, pregnancy, parental status, or any other characteristic protected by applicable law. We encourage applications from individuals of all backgrounds and identities. We consider qualified applicants with criminal history for employment in accordance with state and local laws and “fair chance” ordinances. If you require reasonable accommodation for any part of the application or hiring process, please contact [email protected].

In accordance with applicable law, the salary range for this role is provided in the job posting. The salary offered will be determined by the candidate's location, qualifications, experience, and education. The salary range posted in the job advertisement refers to the base pay. Base pay is part of a total compensation package, which may also include equity rewards, monthly stipends for health and wellness, and benefits such as life insurance, medical, dental, and vision coverage for you and your dependents.