Sales associate

SO, WHAT'S THE STORY?

It’s that time of year! We are looking for part time Retail Sales Associates to be the face of our brand during the holidays. Displaying knowledge and passion for our product, you’ll interface with our customers daily and act as a brand champion. We are looking for results driven and motivated associates that will play a part in achieving our sales goals. We are looking for a team player and someone who is excited to support the team in enhancing Dr. Martens’ footprint in the Americas region.

Availability & Scheduling: This is a temporary role for our seasonal period, lasting up to 90 days. All seasonal associates must be available for 4 total days per week, including both weekend days (Saturday and Sunday). Seasonal employees can be scheduled to work up to 28 hours per week.

Tentative Start Date: 10/20/2025 (unless otherwise specified)

Holidays: During the holidays, some location hours are extended. We require some flexibility to cover shifts as needed. Seasonal associates must also be available for all holidays within their employment period, including Black Friday and the subsequent weekend and during the full month of December. If you have preplanned vacation days, please share that with us as soon as you can.

THE GIG

• Selling Dr. Martens’ brand footwear, apparel, and accessories; and achieving personal sales goals and Key Performance Indicator (KPI) targets as set forth by Store Manager.
• Delivering exceptional customer service by greeting store customers, offering product and brand knowledge, and helping to ensure and maximize sell-through, as needed.
• Processing sales transactions accurately and promptly, meeting cash register systems requirements.
• Organizing and maintaining merchandise to meet Brand Marketing guidelines and enhance product appeal.
• Replenishing the flow of merchandise from the stockroom to the sales floor.
• Cleaning and maintaining retail store front, stock room, and all employee areas, including dusting, cleaning mirrors, and vacuuming.

YOUR FUNDAMENTAL QUALITIES

It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:

• Previous retail sales experience preferred.
• Excellent interpersonal skills and ability to communicate clearly and professionally in a team environment. Multilingual a plus.
• Demonstrated understanding of basic math, including ability to calculate percentages required and ability to count back change.
• Ability to use initiative to accomplish tasks and detail oriented.
• Willingness to work evenings, weekends, and holidays.
• Punctual in adherence to scheduled shift times.
• Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
• International/domestic travel not required, 0 % of travel.
• Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.

WHAT'S IN IT FOR YOU?

• Welcome to the brand free pair of Docs
• 65% off Employee Discount
• Sick Time
• Our Employee Assistance Program – for when times might get tough
• DM Foundation, supporting and empowering our communities around the world

PAY DETAILS

• $12.75 - $15.00 per hour
• Exact compensation is based on skills, location and experience.

We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team by email at [email protected] and we will work with you to meet your accessibility needs.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.