Volunteer coordinator

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Provides sufficient numbers of trained volunteers to offer supplemental service to hospital departments, resulting in enhanced patient care and improved guest relations

• Responds to phone or personal inquiries for volunteer program information; recruits, processes applications and provides position training/follow up of volunteers; plans and facilitates orientation of all new volunteers; assesses volunteer skill sets and assigns volunteers to departments based on skills and need; updates new and existing volunteers on hospital policies/requirements as related to HIPAA, Corporate Compliance, Infection Control and Employee Health; addresses all volunteer questions and concerns; manages annual volunteer evaluation process
• Manages and maintains volunteer database, departmental records and mailing lists
• Works with managers to establish volunteer assignments and special projects and fills volunteer vacancies accordingly; represents the volunteer services department on various shared leadership committees throughout the hospital
• Plans and implements annual volunteer recognition events; provides daily feedback and recognition to volunteers

MINIMUM EDUCATION

Required Minimum Education: High School Diploma

Other Knowledge, Skills and Abilities Required: Previous Microsoft Office and database experience; excellent communication and analytical skills; strong organizational skills; self-directed ability

Other Knowledge, Skills and Abilities Preferred: Prior experience working with volunteers or in positions involving public contact

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

• Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]