Marketing Communications Manager

Job Description

Job Description

SUMMARY

We are seeking a Marketing & Communications Manager to join our team. This role is essential in maintaining our marketing and communication efforts across multiple departments, ensuring a seamless continuation of brand messaging, digital content creation, and community engagement. The ideal candidate is a creative and organized professional with experience in digital marketing, content creation, social media management, and project coordination. Additionally, this role requires strong analytical skills, the ability to manage multiple platforms, and proficiency in reporting and data management. Candidates should have advanced Excel skills, including the ability to run, export, and manipulate data for reporting purposes. This role also requires a creative writer/content creator who possesses a strong team and organizational growth mindset.

At Otterbein, you're more than an employee, you're a Partner in Caring. Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make.

Whether in our vibrant communities, our welcoming small house neighborhoods or home office, we provide the highest level of compassionate, quality care.

Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind.

Shift: Full-time 8a-5p, Monday - Friday

Compensation: Competitive salary based on experience

• Provide strategic consultation, planning, and execution of communication programs to support company objectives.
• Develop results-oriented communication solutions that align with branding and messaging strategies.
• Oversee and maintain brand consistency across all communication channels.
• Manage internal and external communications including press releases, announcements, and public relations.
• Collaborate with marketing teams to set communication objectives and select appropriate media channels.
• Organization event communications
• Create content for blogs, newsletters, social media, websites, and other platforms.
• Social media management for various platforms
• Perform SEO tasks and update website content regularly.
• Monitor and analyze social media metrics and engagement trends.
• Coordinate marketing campaigns, events, and sponsorships.
• Create promotional materials and manage vendor relationships.
• Plan and execute production of sales/marketing materials and maintain marketing assets.
• Video/creative scripting and production
• Customer Relationship Manager (CRM) - reporting and training (user and report management of the following or similar software platforms- Point Click Care, Sherpa, WellSky),
• Provide regular reporting for multiple locations. Billing/Invoice Management for Marketing Department

• Bachelor's degree in marketing, Communications, Public Relations, or a related field.
• 3+ years of experience in marketing or communications.
• Strong writing, editing, and content development skills.
• Advanced skills in Excel and marketing software tools.
• Proficiency in social media, SEO, and email marketing.
• Familiarity with design tools (e.g., Canva, Adobe Creative Suite).
• Strong organizational and multitasking abilities.
• Ability to work collaboratively with various teams, embrace a team-oriented culture and bring a proactive growth mindset to help elevate our organization.
• Experience with senior living or healthcare is a plus.

BENEFITS*

Health & Wellness

• Medical Insurance with free virtual doctor visits
• Vision & Dental Insurance
• Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP) for personal and professional support

Financial Security

• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO) that accrues immediately from day one
• Paid Holidays for a healthy work-life balance
• Access to DailyPay , enabling you to access up to 100% of your earned wages on a daily basis
• Tuition Reimbursement up to $5,250 per year for ANY field of study
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
• Legal & Identity Theft Protection

Growth & Development

• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
• Multiple Partner Discounts available for various products and services through Access Perks
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

*Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as a Marketing Communications Manager at Otterbein!