Unit Secretary/ Patient Care Tech (PCT) - Med Surg Tele Unit - West Hospital

Summary of Primary Function/General Purpose of Position
Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health.

Essential Job Functions
Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties.
Acts as liaison between patient and nurse to report changes or concerns to nurse
Provides high level customer service to all patients, patient's family, visitors and all employees
Provides accurate, precise, timely documentation when applicable for patient care
Uses professional, verbal and written communication skills at all times

Work Experience
Preference for recent experience in acute care and/or long term care facility

Required Skills

• Ability to clearly communicate to other members of the healthcare team
• Ability to understand and follow directions of healthcare team
• Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
• Infection prevention and transmission based precautions
• Understanding of clerical duties and office based technology
• Team dynamics
• Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
• Basic hygiene and activities of daily living care
• Feeding, hydration, and nutrition
• Bowel and bladder elimination
• Ambulation and patient mobility
• Use of clinical technology
• Compassionate, relationship based approach in care activities
• Accountability for completion of assigned tasks
• Escalation of concerns via chain of command

Certifications

BLS Basic Life Support - American Heart Association (preferred)

Nursing Student with First Clinical Rotation complete OR state testing complete (required)

Education

High School/GED (required)

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]